I had 2 VERY BAD experience. Once i called before i even finished to talk the man hung up in my face. I wanted ask the cab for 20 mins his hung up saying that the car would come in 7 mins .. called again 3 times and his respond once and hung up in my face again.. I was late for dinner in manhattan.. In the end i had to walk to the bigger avenue close to my house hoping to find a cab in last moment.. When i was about to get to manhatan 40 mins after the time his said. The man called saying that his was waiting. And today was rainning as i knew in the area and didnt have the ubber app on my i used to live in manhattan so always used the yellow cabs, i try again with then only cause was raining very bad. His said 15 mins i waited for 40 mins called again no body answer so i walked in the heavy rain. Im NOT RECOMMEND THIS SERVICE. Big disrespect with the human being i never saw. You risk to lose your time and wait for nothing so look directly for other...
   Read moreThe most disrespectful, unprofessional DISGUSTING PEOPLE EVER ! The base put in the wrong borough for my trip which costed me $45 dollars out of my pocket from $22 with this women cursing me out calling me nasty names in spanish as if i couldnât understand her WITH MY CHILDREN IN THE CAR over a miscommunication and the base WHO WAS THE ROOT OF THE PROBLEM was absolutely disrespectful and no help at all for a trip that was initially supposed be $22 dollars i got threatened to be kick out the car with my 2 child in 32 degree weather and the base just spoke over me and told me i need to pay or get out the car now WITH 2 KIDS OVER A...
   Read moreTrash. Reason why people prefer to pay $20 for an Uber . Always late . Tell you 10 min . Show up 30 -40 min later . Never call them if you have work or to actually make it somewhere on time . You can call if you have time to waste for sure , if they show up . I called and asked where is my cab and why has it been 35 min for a 10 min wait . The response âwe busyâ instead of just telling me that so I could of made other plans . Iâm so disgusted been waiting in the rain 30 min and called 10 min before my shift ended . I stopped using them a year ago and thought something changed but...
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