Spa Massage Broadway — Local services in New York

Horrible experience! Probably should have trusted some reviews that already warned us. Of course, it depends on who you got for the service.

I purchased a 90 minutes massage from Groupon. Not only do they charge me for the “Groupon Tax” (never heard of this from my other Groupons), but I was assigned to the the lady who didn’t really knwo what she was doing! I won’t even called it’s a massage… she started with just like touching me and I told her to use more pressure. She can’t seem to find the right points to provide the strength and she doesn’t seem to even been trained. Most of the time, like 95% she’s using her arm. When she tried to use more strength, she’s like very rough and try to hurt me. It’s the most horrible and terrible massage experiences I have had over the world. On top of it, there should be 30 mins foot reflexology, she only did it for less than 15 mins and it’s not something called foot reflexology! I had done it in so many places, I know what foot reflexology is. Not to say she never got to the right points bus she just use her hand to touch and tickle me on the surface. At the end, she can’t even relax my ankle properly.

I should have gotten her name and avoid her, and not important anymore because I don’t think I would give this place a second chance. I tried to tell the guy, Kevin, in the front about my experience. He doesn’t seem to be care anyways…..There are way many better places in the upper west side area that I can introduce you to.

Next, gonna go report this...

Brief Summary: They start the massage with absolutely NO OIL There is a language barrier that makes it hard for them to understand words that are included on their services menu. (Like Swedish) during full body massages in other places , they massage you while laying down on your stomach and then flip you so that they can massage your legs, thighs, arms etc. Not this place! I laid on my stomach the entire time. My legs which are full of tension, were barely touched. My calves have many knots and the masseuse barely pressed into the muscle to be able to work them out. -The massage that I received here was not a Swedish massage. It was something like a super mild Thai massage combined with Swedish like techniques- but it was NOT a Swedish massage. They struggle with a firm pressure request here - my ASMR during the massage was the masseuse’s heavy breathing(panting?) due to the strain the firm pressure request was having on his body.

I’ve been getting firm pressure Swedish massages for many years. I purchased a GroupOn deal to try this place out, thinking that the thousands of reviews and almost 5 stars would be an indication that it’s a reputable place.

Well trained, intuitive, firm pressure strokes alleviate tension and pain in the body but this massage just increased tension. There were some knots that the masseuse pressed and massaged to the point of excruciating pain- WITHOUT any relief.

I will not be returning. I do not recommend- Unless you want a less than mediocre...

I bought a Groupon for a couples massage and when I came to my appointment, the owner asked me to pay $8/person in "tax". I've used Groupons a bunch of times and I've never had a company claim that the Groupon only covers the cost of the service, not the tax. I know a lot of companies will ask you to screenshot Groupon deals and they will often honor that deal if you pay them directly (so they don't lose a percentage to Groupon) so I do not know if they made us pay $16 extra to cover this Groupon fee or if it is actually for tax purposes.

Regardless, the massage itself was good!

Some cons though: we could not choose the gender of our masseuses, they did not ask us for the intensity of the massage, and we paid for an aromatherapy massage and it was just regular oil (at other spas, I've been able to choose the scent for my oil).

Some pros: My partner took the male masseuse and they ended up liking the deeper massage he provided! My female masseuse was definitely more relaxing and I started dosing off towards the end but that's what I preferred as well! Usually full body massages only have you lay on your stomach and they massage your backside and don't spend time on your feet. I like how they turned us around for the last 30 minutes or so and spent time massaging our feet!

All in all, we enjoyed the...