Unfortunately I had what seems to be a uniquely poor experience as this salon has good reviews.
My stylist overslept for my 11 am appointment and so they rescheduled me for 1 pm. Being that I live 30 minutes away by train, I ended up just sitting in the salon for 1.5 hours (through lunch).
My haircut then lasted 20 minutes and ended up being more talking and listening to my stylist’s chatter than actual cutting. To be honest, I was pretty tolerant of the wait and would have forgotten about it if the haircut was extraordinary. It wasn’t. My hair came out just slightly different than when I came in.
I’m so confused and feel quite weird about the whole thing because this is a $130 haircut and I probably could have gotten a similar cut and better experience for $40.
One of the more irritating aspects was that Takamichi himself was wandering around the salon and didn’t say a word. They also didn’t offer a different stylist or even think to make the 12 pm appointment move. Instead, I had to wait until the 12 pm was done. God forbid they inconvenience more...
Read moreNatalie is absolutely the most beautiful, caring, hair professional that I have ever met. She is truly an artist. She has blessed my tresses with a keratin treatment, a much needed haircut and her famous blowout. Today she corrected my many shades of blonde and gave me the most beautiful color that enhances my complexion and brightens my eyes followed by her famous blowout. The assistants are so sweet and attentive and follow Natalie’s instructions perfectly, they are so gentle and caring that I literally fell asleep while getting my hair washed and conditioned. You owe yourself the gift of having Natalie’s hands in your hair, you won’t regret it!...
Read moreI’ve been coming here and Tina cuts my hair. I usually leave happy, but my last visit was very disappointing. The cut isn’t what I asked for — my bangs are much shorter than I wanted and the overall shape is wrong. One side is also noticeably short than the other. My husband noticed before I even pointed it out. Lastly, the stylist insisted on adding face framing to make it look “cleaner” even though I said I only wanted the length taken up a little. She seemed more focused on her own opinions than listening to me. Also felt very rushed towards the end of the service. Unfortunately this appointment felt like a waste of time, and I won’t...
Read more