on 03/02/2019 me and my husband walked into a jewelry store in forest hills queens I was going to buy my husband a chain for his birthday so we spoke to a the sale men that was there at around 11:00 am I don't know his name my husband ask to see his chains he would show them to my husband one by one my husband told him It feel's like u rushing us out of here he in a nasty and condescending way said to my husband look sir I was just robbed yesterday my husband told him I'm not going to steel from you and his answer was believe me sir I will not let u steal from me at this point I felt threatened I understand he was upset but to speak to customers the way de did wow I had five thousand to spend on my husband chain but we walked out and went to a jewelry store a few block's way and purchase the chain the sale men at the gold standard jewelry &loan at 7954 Austin st in forest hills ny looked miserable aggravated I would never walk into the gold standard jewelry loans in forest hills queen again he made us feel like thief's I just want to tell him thank u for a horrible experience please take some class in customer service or go a few block down and receive training from the jewelry store a few block's from your store the were courteous and...
Read moreI worked in the area for a few yrs and have never came into the store! For some reason I walked in and took a look around. They really have some eye catching things but nothing I was looking for at the moment. I was offered help but I was just looking. As I left the store I looked in the window and seen a watch that I had always wanted. I came back and waited a few due to personel assisting another customer (hence 4 stars and not 5). Once I was assisted I was told what I needed to know on getting the watch. I didn't have the funds at the moment and told him I would come back once I can. Long story short I started a lay away plan the next day knowing a gem like that wouldn't last that long in the store especially at the price that it was marked for.... Thanks to Arthur at the Gold standard forest hills I'm getting myself something I've always wanted for an amazing price! They've made a...
Read moreFirst, I’m not a get on google and review kinda guy if that says anything. That said- I walk in trying to fix a necklace and he (Alberto) goes into a drawer, pulls out a beautiful gold connector and fixes my necklace. I try to give him my card and he wouldn’t take it. I come back at a later date, he helps her (which of course you know was easy) and I ask them to fix my watch that went dead. They fix it on the spot, charging me nothing. I was an idiot and started the timer. He then gave me a tutorial on all the dials and features of this luxury watch Ive had (and clearly didn’t deserve). I was humbled. Great people. I’m from the country and to be honest I didn’t expect to be treated fairly. I won’t go anywhere else. She and I Thank you, Alberto and...
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