The UPS Store — Local services in New York

As a small business owner in Manhattan, the UPS Store has been an invaluable resource for my administrative needs. Their PO Box services have allowed me to separate business mail from my personal mail securely. It's been an excellent way to maintain professionalism while keeping my private information protected. In addition to their reliable PO Box services, the UPS Store offers a range of shipping options tailored to my business requirements. Whether I'm sending packages locally or internationally, their shipping services have always been prompt and efficient. Furthermore, the UPS Store's on-site notary services have been a tremendous help in handling legal documents and contracts. Having a licensed notary available has saved me time and ensured the accuracy of critical paperwork. In conclusion, the UPS Store in Manhattan has become an indispensable part of my business operations, providing essential PO Box services, shipping solutions, and notary services all in one place. Their friendly and professional staff have made each visit a pleasure, and I highly recommend them to fellow entrepreneurs and anyone seeking reliable and...

I trusted this store to print some immigration documents. I paid about $30 for 60 pgs of printing. The manager, Jose, initially helped me complete the job. However afterward, I discovered the pages were cut off at the bottom and would not be acceptable for use. Within one hour I brought this back to the UPS store and the same manager, Jose. I asked for a correction or refund. I gave my receipt and the printed documents to Jose. Jose made the strange argument that he could not verify the documents were printed at the UPS store even though I was there one hour ago, he help me directly, and I had the receipt. I said it’s just paper there’s not anyway to verify paper. He insisted he couldn’t have made the mistake and would not refund or fix the problem. When I pressed him to be fair, he got angry quickly and started yelling at me, telling me to leave. It made me very uncomfortable and I asked him to be professional as I was in my phone figuring out where to go since they took my money and didn’t help me. He kept yelling as I left and that’s why I am posting...

I’m surprised at the attitude of the workers there. They either ignored the customers it didn’t seem to care, or wouldn’t finish the transaction and started helping other customers.

I simply needed to have a label print and my box taped, but they wouldn’t tape it and they would make me wait while they helped other people. So I asked how long it would be and they seemed very, unsure of how to handle it. Then I asked if there was another store because I need to get my box tape to finish my transaction and leave. I couldn’t wait all day while they helped everyone else.

So t I mentioned I had paid two dollars for them to tape it and wanted to wait and finish my transaction before leaving. So they said they would refund me.

then it became empty so I said no one here now could you please tape it and they said no you didn’t want to wait so here’s your refund. They refused to do it.

Very immature and I will certainly not be...