I had such a terrible experience with an SA here that I left in tears. I was picking up my wedding band which I'd purchased over the phone through a lovely SA via Customer Service earlier that evening. I made it to the store and was directed to a sales associate (Tasha or Trisha I believe) that made eye contact with me only once! I relayed the information of my purchase to her, and without saying a word she left for the back room. She returned a few times to reconfirm my information with a suspicious tone in her voice because she was having difficulty locating it. Later on, I came to realize that the order was in my now-husband's name since I had used his credit card to make the purchase though I'd given my name to the SA over the phone. The SA who was "assisting" me finally returned with my ring and began wrapping it. I asked if I could see the ring because I wanted to be sure that I was receiving the correct item. Without looking in my direction, she opened the ring box, and with one hand thrust it in my direction to glance at then quickly wrapped it up! At this point I had been in the store for about 30 minutes and still she had not introduced herself, so I asked for name as she handed me my purchase - which she mumbled! One rude individual ruined an experience that was supposed to be so special. I even considered returning the ring at that moment but I just didn't want to deal with her any longer! I left the store and will never be back, it was an absolutely horrible experience. To make matters worse, I ended up having to exchange the ring for a smaller size whilst we were on our honeymoon. This could have been avoided if this SA had taken the time to ensure that I was content with my purchase!! I have never had this experience at any other Tiffany store and am so...
Read moreThis review is specifically for Laiza. I went to have a bracelet resized they my boyfriend had just bought me as a gift 3 days prior. I walked in without an appt and she said she couldn’t help me and would need to make me an appt but that either way, to resize my bracelet, it would be very expensive to rethread it and would take 3 weeks minimum to get back. she was dismissive and cold. I made an appt for the next day but returned back to Tiffany’s with my boyfriend after lunch and we were greeted nicely by a gentleman that not only helped us immediately but said that the adjustment would be free of charge since it was a new purchase and he had it ready for us 5 days later. It’s clear that Laiza hates her job and has zero intrapersonal skills or manners. if you don’t like customer service, don’t work in this industry especially in a high end store where people spend hundreds of dollars with the expectation to also receive excellent customer service. This isn’t Claire’s boutique where you get to act like a 17 year old teenager with an attitude just there for a summer job. You’re dealing with educated and wealthy people. as a business owner myself, Laiza is the type of employee that would negatively affect my business and would be out immediately. You don’t treat people like this at this caliber type business. hopefully my review sparks your HR dept to handle her the same way she handles her customers. She gave the same poor attitude to my boyfriend today when he picked up...
Read moreIt seems like it I can be mistaken. Isolated viewpoint not a narrative or ideology. That the personnel individuals security personnel and people who greet you at the front. They depart there leisure time. In . Eyeballing people (.American English, informal)( look at somebody in a suspicious or disapproving way: )stare someone down/out) to look at someone for so long that they have to look away. Synonyms and related words. To look at someone in a particular way. I mean if they're occupying the store they should focus intention in being ambassadors of good intentions. Eyeballing people at a form of curiosity and looking a hundred percent bewildered and perplex - does not help not even cracking a smile and makes it seem as though Tiffany is a correction facility no wonder people do not want to partake or shop at that facility maybe they should take a. Goodwill gesture from many places in Japan were greeters are not encouraged to look at people directly at their eyeballs. In a Intimidating fashion. I am protected under the privilege. Freedom of speech this does not mean that Tiffany should persuade me to delete my review and or attack me personally or my character because of the intentions for making a viewpoint that...
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