Tribeca Paint — Local services in New York

I would recommend that you avoid this place if at all possible. I typically do not leave negative reviews, but this was the worst customer experience of my life. I came in with some pieces of hardware, and asked whether the staff could help me find an adapter between them. The person helping me told me that he had 20 years of experience in the hardware business, and that I didn’t know what I was talking about. He was generally incredibly rude. I then had to go back to my apartment, do some online research, found the piece that I needed, and found that it was in stock at this store. I then went back, and was able to purchase the piece.

I can handle staff not being knowledgeable, I can handle staff being rude, and I can handle prices that are ripoffs. However, the combination of the three is intolerable. The only instance in which I’d recommend shopping at this store is if you know EXACTLY what you are looking for, are okay being treated terribly, and are okay...

Greeting customers is part of good customer service. The criticism I have With the employees at this store is that I and many other folks I have seen will walk in and say good morning or good afternoon they will literally look blank at you without answering like if you've spoken a foreign language they don't comprehend. Only one gentleman from I believe from West Indies will answer a greeting. This might not sound like a big deal but to some customers it is essentially important how you make them feel while spending their hard earned cash.prices on shelves most of the time don't match the register...

I called ahead to make sure the store was open and had my items. A knowledgeable guy took care of my every question even when I could only describe something in an abstract way. He gave information about each item and best application practices.

The service reminded me of the old school hardware stores I recalled my father frequenting when I was a child. I looked down to see if the floors were the same as the old wooden dusty floors I remembered. I do...