UNTUCKit — Local services in New York

This one star review is not because of the company itself but for the worst customer experience I just received by sales representative at the UNTUCKit store located at Madison Avenue, New York.

I do think the stores associates judge me the way I was dressed; so it is safe to say that they judge me by my appearance (humble dressed with a jeans and an UNTUCKit Flannel Shirt I bought in NC) was not even acknowledged once I entered the store. They only acknowledged me because I asked them for a specific flannel shirt I wanted to buy.

The company should trained its associates not to judge customers’ appearance; I do not need to wear an expensive suite to be treated fairly or even acknowledged. Besides being a customer, I am a...

I'm five foot something, and fairly stocky. Finding shirts that fit me AND I can wear outside my jeans has been almost impossible most of my life. Until a colleague suggested this place. I pretty much exclusively shop here for casual shirts as not only do they fit, they look cool. No fuddy duddy preppy rubbish here. Great formula....work out your size, choose the style/pattern you like and get a freshly folded one. Feels ALMOST a bespoke service, but obviously isn't. I think if you ask nicely enough, you will get a shot of whisky too. In short....my wardrobe depends on this place so I try to visit every business trip and grab 3 or 4. I even get recognised now. ...

The employee was awesome but I feel bad for her. The store is very poorly designed in terms of lighting. It’s bad for your health to be in this store too long. The lighting is extremely amateur and blinding. I don’t understand how it’s possible to maximize the potential of every customer experience when the lighting causes spots in your eyes and forces you to look down. Such a relief once you walk out of that store. PLEASE REDO YOUR LIGHTING ANS STOP BEING AO CHEAP! I will revisit when you figure it out. In the meantime, apologize to your staff for the pain you’re...