Van Cleef & Arpels (New York - Fifth Avenue) — Local services in New York

By night Fifth Avenue Blooms™ by Van Cleef & Arpels photos from Jon Hammond @hammondcast #HammondCast #FifthAvenueBlooms #VCAspringisblooming #VanCleefArpels #AlexandreBenjaminNavet https://bit.ly/3JBuaWM For the third consecutive year, Van Cleef & Arpels has partnered with the Fifth Avenue Association to imagine New York City’s iconic Fifth Avenue in bloom with immersive floral installations in collaboration with French artist, Alexandre Benjamin Navet. Fifth Avenue Blooms™ is a celebration of spring with a floral takeover of the public spaces, stores, and hotels of New York’s famed Fifth Avenue. What began in May 2021 as a gift from the Fifth Avenue Association to a recovering New York City, has now become an annual time-honored custom with Van Cleef & Arpels celebrating the exquisite floral designs on Fifth Avenue. hree-dimensional installations of large-scale arches, benches, fountains and live potted flowers will take over Fifth Avenue from 50th Street to 59th Street. New for this year, some of the structures will be animated with auditory elements, an immersive sound experience, oscillating swings, and they will also be designed with visibility in mind, even at night. Nine blocks along Fifth Avenue are transformed into a colorful ‘unfolding garden’ created by French artist, Alexandre Benjamin Navet with vibrant sculptures complemented by live flowers. The Maison first collaborated with Alexandre Benjamin Navet in 2020 to adorn multiple boutique façades with his work and later commissioned him in 2022 for the first Fifth Avenue Blooms™. For spring 2024, he brings back his colorful sketchbook to life within these installations. Van Cleef & Arpels and Alexandre Benjamin Navet At the crossroads of art, illustration, design and architecture, Alexandre Benjamin Navet’s work brings fresh and vibrant color surging into space, engaging directly with the viewer. In 2017, he was awarded the Grand Prix Design Parade Toulon, sponsored by Van Cleef & Arpels. In 2018, he was the first artist to be given carte blanche by the Musée des Arts Décoratifs in Paris at its new Galerie d’Actualités. As a multi-disciplinary artist, he employs different techniques: oil pastels – his favorite medium – pencil or Japanese watercolor. In 2020, he embarked on a long-term collaboration with Van Cleef & Arpels to celebrate spring. The Fifth Avenue Association The Fifth Avenue Association is the Business Improvement District which works to ensure Fifth Avenue remains an exceptional experience for all who visit. Since 1907 it has been instrumental in making Fifth Avenue the most iconic street in the world; a dynamic space of beauty and luxury where all are welcome to discover the best that commerce and culture have to offer. “The month of May is host to many milestones and celebrations, and Fifth Avenue will once again be in bloom, thanks to the creativity and contribution from Van Cleef & Arpels and Alexandre Benjamin Navet. Fifth Avenue Blooms™ imagined by Van Cleef & Arpels adds a new dimension to the sidewalk experience on our storied street,” said Marie Boster, President of the Fifth Avenue Association. “From the art of Alexandre Benjamin Navet, to the thoughtful programming for all our visitors, Fifth Avenue is the place to enjoy the spring season and the beauty that nature inspires. We are grateful to Van Cleef & Arpels for their ongoing commitment to New York.” From the moment Van Cleef & Arpels first crossed the Atlantic, it established a special relationship with New York. The Maison opened its boutique at 744 Fifth Avenue in 1942. Located in a magnificent late-1920s building in central Manhattan, this historic address is today one of Van Cleef & Arpels’...

GIVE ME MY MONEY BACK!!!!!!

Van Cleef & Arpels 5th Ave took a payment from me for $6,137.32 on April 30th, 2024 ... 8 months later they're telling me there's no balance in my account and I won't be receiving the bracelet I paid in FULL and waited to receive for the past 8 months!!! After plenty of lies, I asked the store manager to cancel my order and give me a refund. Which he did, but now I got a message from my credit card company that the credit to my account was canceled and I won't be getting the money! They are robbing me!!! This is unbelievable! Worst customer service and experience ever!!! Will never purchase anything from them again. This year alone I purchased 8 pieces from you, which I truly regret!!!! Beyond disappointed, but not surprised!!!

I am writing to express my deep disappointment with the service I received at the VCA 5th Avenue Boutique. I recently purchased a ring that fit over my knuckle but was loose on my finger. My Sales Associate recommended adding two beads to ensure a snug fit. However, after the beads were added and I wore the ring for the first time, I experienced significant discomfort and was unable to remove the ring due to extreme swelling. This led to an emergency room visit because the beads were cutting off blood circulation in my finger.

Both the ER physician and the boutique manager (Kseniya) confirmed that the placement and size of the beads were the cause of the extreme swelling (as the beads were too big and placed directly on my veins).

After this incident and upon speaking with another 5th Ave Store manager (Michael), Michael claimed that the size of the beads are “standard” and it was my choice to add the beads. However, at time of purchase the SA recommended adding beads and he never warned me that the beads would be too big for the ring or that it can ultimately lead to my blood circulation being cut off, otherwise I would have never agreed to adding the beads. I had no idea what the bead size would be.

As a result, I am very surprised that VCA would even add beads to this specific ring, knowing that they would be too large. I relied on the professional advice of your Sales Associate, which directly led to this incident.

The ring ultimately had to be cut off, costing me $450 in medical expenses. While I appreciate the boutique manager’s willingness to provide me with a new ring, I was disappointed to learn that VCA would not cover my ER bill. I was informed that the size of the beads are standard and the decision to add them was ultimately my choice, despite it being suggested by your Sales Associate. At the time of purchase, I was not warned about the standard sizing of the beads or the possibility that they might not work for my finger. Instead, I was advised that they would make the ring fit nicely.

Given my long-standing relationship with VCA and the significant amount I have invested in your pieces, I am shocked and disheartened by the handling of this situation.

In light of the above I sincerely hope that VCA will reconsider its decision regarding my medical expenses, as this incident was a direct result of the advice provided by your staff. I will be escalating...

We were in Manhattan this weekend thus we planned to go try the wedding bands, as they don’t have shops in our area. We were very excited when we found the shop. But the greeter’s unfriendliness really gave us a big shock. First of all she told us we had to make an appointment in order to check the rings. And since we were visiting and never been to this shop before, of course we didn’t have one. We told her we would just look around then. But after checking the products on display, we decided to ask her again if there were staff available as we saw actually quite a few staff were free without any customers at the moment. She finally gave us Jonathan, who gave us great service and very down to earth. But when we left we actually tried to say thank you to the greeters. Oddly, the greeter sitting in the front desk just looked away, plus the other girl standing next to her. What kind of greeter was that? And how could this really make us customers have the pleasure of buying stuff there? We’ve heard a lot of good things about this brand thus we wanted to try the rings and make them our wedding bands. But this visit somehow made us a bit hesitant about this brand and its value, culture and mission. If it were not Jonathan, I think I would forever blacklist this brand. This one star we gave was to Jonathan for his great service and time, even tho we didn’t buy on the spot and showed up without appointment he showed us what a great salesman was and made us feel good. I’ve been to so many brands in the past years for engagement rings, wedding bands and other jewelry, and I’ve never experienced this kind of rude and cold reception by the greeter. No smile thru out and when we left and said thank you, she acted like she didn’t hear anything....