Woodruff Family Resid — Local services in New York

I was in this shelter with my daughter this past June and this was not my first shelter experience but best by far. Im grateful for all the staff including security to maintain and social services Department. My case worker was miss Gray and i was treated the same way i treated her. She has a very kind heart and special love for all the children. She was understanding to all our needs and concerns always. She was straight forward about what she needed to do as well as what i needed to do about exiting the shelter into to our new home. I did what she said if not more and in less then for months me and my daughter are finally in our own apartment and grateful for all the love we received from woodruff family residence staff and all of Brooklyn. I have read reviews and i highly disagree with negative comments on any current staff member employed there. No matter where you are in life and what you do you will be treated the way you treat people and as far as the roaches are concerned that's anywhere you go i worked in restaurants and dined in the best steak house guess what they got roaches too so buy some raid and move forward with your priorities. I was in a shelter infested with mice i did what i had to do and moved on. I wanted to thank everyone for being so caring and not only did i get a home we gain some really wonderful strong woman as friends for ever. Much love from the...

First I must say it was my first time going through the system are shelter so I didn't know what to expect are do. My case worker was Miss Thomas and she was no help that lady make me cried so many nights cause I didn't understand what to do are where to go. Everytimes I got a mail and I take it to her she would say its your case u have to do it. Thank God for Mr Reid I could aways run to him for help. He has a heart of gold I wish there was more people like him in the world. Like to say BIG thank you to Mr Carrington he always go above n beyond to help me in his department I couldn't have done it without him too. Miss Cole special thanks to you . You given me hope strength and laughter. Thank you for all ur help you take up my case and was there for me at my lowest. You gave me a shoulder to cry on also I listening ears without judging are look down on me. And no matter where life take me I will always remember you. Big up to all the others staff you all make my daughter and I feel welcome and safe nuff respect. The place was always clean. As for roaches I was there for 5mths and I didn't have any. I cried the day I left but I knw it was for the best.. Miss you all and thank again for all the LOVE. # MISS CLARKE # 401#...

First off I just want to say in less than a year (5 months) I was in and out of there with my lease signed! Thanks to Mr T Carrington (Housing specialist) my packages submitted for my apartment wasn’t sent back AT ALL for corrections, he took his time and made sure everything was done correctly. Ms Gray, Ms.Winn and Ms Cole treat you like FAMILY and make sure you got everything you need.Also, a listening ear when I had nobody to talk to in the hardest times. The rooms are CLEAN there’s always an exterminator there and they’re always making sure it stays clean.Not a lot of roaches (we live in NYC there’s roaches everywhere) but they make sure everything is clean. I’m grateful to have met Mr.Oliver and Mr Reid my son doesn’t like alot of people be he LOVED THEM! Even the Security guards are sweet and look out to make sure we are good.Im going to miss them and I cried walking out but I’m so grateful for them and this is a...