XYZ — Local services in New York

Im a driver working at different base i picked up one of the operator from xyz and she lives at bedford ave and lexinton i picked her and she give me the direction how to go to from xyz office to her home and chose the longest route to go everytime when i complain about it she was rude at me and more over i told her its extra for coz she took the different route she denied to pay me. My question is if the operator's behave like this it means that the xyz company 's behavior to the customer or driver like horrible so the management will do something about this behavior of their own employee.i ve a good leason to pickup that stupid employee and req to all other parkslope car service that never pickup any employee from xyz coz they are cheater and rude to the driver. And i give her a free ride no charge of fare. May god bless the company and...

I was ordering from a corporate account, you would THINK that they’d have the common courtesy to CALL THE CUSTOMER if NO CARS ARE AVAILABLE FOR THE PICK UP. LITERALLY all 11 of my coworkers didn’t get picked up either due to poor quality of customer service. I ended up taking the MTA, got to my CONFERENCE LATE due to their POOR CUSTOMER SERVICE. NOTE TO XYZ…. TAKE CORPORATE ACCOUNTS SERIOUSLY, TAKE THOSE RESERVATIONS SERIOUSLY. I literally reserved my car a day prior to the pick up. If I never called to follow up I would’ve been waiting all...

Have used XYZ for both business and personal for the past 15 years, and the dispatchers and drivers always courteous, professional and dependable. I have tried Uber when in a pinch, but prefer XYZ. Pricing is fair and competitive and...