Z&Q hair salon — Local services in New York

I arrived 15 minutes before my appointment, waited an hour and it still wasn’t my turn. They kept telling me I was next after their current client, but I never ended up being next. People who were coming in after me were also able to go before me despite me having an appointment and arriving there earlier. Even after my appointment time had passed, they kept taking in more people. I understand that it was very busy, but this was very unprofessional. I left without getting my haircut and overall had a very upsetting experience and will not...

I came here because i saw it on instagram that they cut hair for only 10$, but when i came they said that its is gonna be 25$ (just because I had long hair) even on their website when you make an appointment you can choose what you want (in total it showed 15$, however they charged 25$) I wouldn’t mind paying that but they could do a blow out properly, ruined my hair. I tried to explain but they didn’t want to listen to me, and I don’t know Chinese too....

I come from NJ 2 hrs away… and that should say a lot. I LOVEEEEEE THE WAY THEY CUT AND STYLED MY HAIR. I promise you, I’ve gone to so many hair salons and try to explain what I want but they can never get it right.. I came here for the first time, and they did EXACTLY what I wanted. It’s like if the person that did my hair read my mind. I’m in love! Will definitely keep coming here, 100%...