Nuan Xin Rice Roll — Restaurant in New York

Important, they take only cash here.

It's a good place for a snack if you're in need of one. The location is small and cramped, with about five people working furiously behind the counter, moving product. The cashier also helps with cooking, so it can look pretty hectic. The front area is able to fit maybe eight people, squished elbow to elbow, and the menu options are displayed on boards above the counter. They also have special items on smaller boards for things like healthy drinks and seasonal specials. There is no air condition, so it is rather sweltering in the summer to order in person. The menu is pretty exhaustive, with many options of meats and vegetables you would want on a rice roll. Their rice rolls come with nori, sort of like a futomaki, but with cooked fillings. They have some interesting options like crab salad and duck. For drinks, they have fruit teas, milk caps, and bubble tea, in addition to healthy options like black tea or traditional Chinese brews (like a pumpkin option).

I wanted to just try something so I got the black pepper beef roll. The wait time was okay. Service is barebones and quick to just take your order and then turn to work on something else in a flurry of activity. They crank out orders sometimes in piecemeal, so you need to be aware of what you got and check your receipt. My wait time was not that bad, but it felt longer than I expected. I saw that they had pre-made items ready for stuffing, so I wondered why it took as long as it did. When I got my item and ate it outside, I saw that it was more than just beef, which might explain the wait time?

The roll comes with sticky purple rice, which was made to a very good consistency, being softer but chewy. The nori was completely soft by now. The black pepper flavor was not fragrant but you can taste it at least. There were also some green onions, lettuce, and a little bit of pickled vegetable. Overall, it was filling enough, but the flavor was very lacking. Very little of the beef had any beefy flavor due to there being more vegetables, and the black pepper was also very weak. The roll itself was bursting with rice, which isn't necessarily a bad thing. It was a bit messy, but they gave plenty of napkins.

Overall, it's not a bad joint to grab a small bite to eat, though it is probably filling enough as a...

A great place to grab a snack 👍. Their purple rice rolls are pretty good. I ordered takeout from them and they were pretty quick to prepare my order. I got their special rice roll with chicken added to it. The rice roll itself contains a good amount of things in it and you choose what kind of sauce you want in it. They have the choices of mayo, spicy mayo, garlic? And some other sauce choices too. To be honest, I didn't really pay attention to what was actually I'm the rice roll when I was eating it because the spicy mayo made everything kind of ... blend together? Lol 😅 I just know it tasted good so yeaa... hehe I also got their peanut and walnut hot drink (with red beans added as a topping). It wasn't bad, not too sweet but I didn't really taste much of the walnut... 🤔. Overall, I would definitely come again to try their other ricerolls like their Eel one, their spicy Squid one and the spicy...

Terrible. Absolutely terrible. Normally don't write reviews but their attitude and customer service is terrible. They had a promotion,but I was confused so I went to ask ONE question and she started giving me attitude. It was a buy one get second on half price so I order two and she charged me for the full price of two rice rolls. They were trying to trick me because I'm a younger, she didn't even say sorry. They knew it was a promotion. My mom just asked them few minutes ago. So when I asked because I knew it was wrong she was like "oh yea" they knew but we're trying to tricking me. But that's not all, when I got my order back she literally threw it at me . They weren't just rude to me but to other customer before me . Very dissatisfied and disappointed. With that attitude I'm never going back. Just a suggestion if you do order something check your receipt so you don't...