Soak & Shoreline — Local services in Newburyport

The store itself has nice gifts and aesthetically pleasing, prices definitely on the higher side, especially clothing wise. However, like other reviewers have mentioned we've experienced the owners very poor attitude on a few occasions first hand causing us to leave, not a pleasant person at all. We now only venture in out of obligation to guests that visit us here but won't support her shop with a purchase. In fact, the owner diligently reports or flags any and all reviews (including mine) that have any negative perspective which in itself speaks to...

I’ve lived in Newburyport my whole life and I’ve always been impressed with the way small businesses treat their customers. Soak is a different story. I was just unimpressed with the sales associate. Very rude and clearly has no interest in customer satisfaction. I will no longer support this business from the service I received when attempting to exchange an expensive article of clothing that was never...

I was looking up soak to see their weekend hours, and was surprised by their low rating. I guess one person had a bad experience and has 3 google accounts... odd. Anyway, I LOVE their soap, I love that they discount the ends of the soaps. I used to come in here all the time as a kid and recently found myself going in every month for some new soap. Great...