Boost Mobile — Local services in Newnan

One of the worst customer service experiences I’ve had—though not because of the reps, who were kind and helpful. The issue lies with their corporate system.

My delivery was scheduled for the 22nd during a time I wouldn’t be home. I contacted customer service to reschedule so I could sign for the equipment, but they showed up earlier than expected. I missed the delivery, and when I called back, a manager told me to contact UPS with my order number—only to find out it doesn’t count as a tracking number.

As of now, no new delivery date has been set. I’m going to the UPS store today, hoping they or the Boost Mobile store can resolve this.

That said, I appreciate the delivery driver for trying his best, and the customer service reps who genuinely...

Sadly, I think I will finally be making the switch from Boost to Verizon after 15 years, due to multiple instances of the employees being unable to help me in person at both the Newnan and Carrollton locations. The final straw was when trying to get the Boost deal emailed to me for a Samsung Galaxy S25 which is "only redeemable in store"; however the employee said that not only did they not have any in store, he couldn't even place an order for one for me to receive the deal. I kept getting told to "look online" even after explaining that I have already looked online and this deal only applies in store. This makes this deal completely unattainable since none of the local stores can follow through on their in-store-only offers and...

Dude demanded that he put the screen protector on mine and my wife's phone messed both phones up bubbles are everywhere after he messed up twice on both phones . Do not let him do your screen protector . Been with boost for 15 years love the service miss the old boost mobile store and the guy on millard farmer by cycle city he...