What a disappointing experience I had today at NEK Vapor in Newport! I had bought some CBD Vape Oil yesterday for sublingual use for fibromyalgia (since they didn't yet have regular CBD oil). Upon further research, I decided that I didn't want to use the Vape oil and would prefer the regular CBD oil, so I went to return the still sealed container and was told that it could not be returned. At first I was told that I could receive store credit, but initially didn't want it. The "manager" was called (remember how car dealers used to do that?) to see if I could get a full refund and I was told no because something could have happened between yesterday and today to compromise the product. The example used was heat or sun exposure - clearly BS since the temperature barely got over 60 and as most of you know, there's been minimal sun around here lately. So I'm $75 in the hole with a product that I don't want, but a clear understanding of the inflexibility and lack of customer service skills at the NEK Vapor location. I will continue to drive to Lyndonville and buy my CBD oil at Green Mountain Grow.
Wish I could give them a...
Read moreFirst of all, I love this place.
Pat, Arthur, Seth, and Katie (sorry if I spelt your names wrong) are all super friendly. They make their establishment feel like a home away from home. They’re really knowledgeable about what they do. They get to know their customers, and treat my family and I well.
They offer a variety of things and their selection is always changing. It really makes me want to go back and see what’s new. Their juice selection is big and they do custom mixes which I think is...
Read moreVery good products reasonably priced. Wide variety of liquids and vaping mods. Knowledgeab staff that walk you through every correct process of using any device and vaping technique. If you think you need an upgrade or different nicotine strength discussing your vaping use with the staff at NEK Vapor will get you the most reliable information without the pressure of an unneeded sale if it will...
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