Ethan Allen — Local services in Niles Township

Jennifer Nippert was an enormous help to us from the moment we walked into the Old Orchard store. She introduced herself and ascertained our needs, at first accompanying us as we moved through the store, and then excusing herself so that we would have time to consider our options.

Jennifer helped us narrow our choices to 3 sofas and 2 different chairs. By the time we walked out of the store that day, we knew that we would be buying furniture from Ethan Allen. Though we looked at other furniture stores, Jennifer was a large part of our decision to make our purchases at Ethan Allen.

The next day, Jennifer emailed to say that she could work with us on the design of our living room, an offer we gratefully accepted. Three days later, Jennifer came to our house, layout and fabric swatches in hand, spending an hour with us reviewing our possibilities. Her eye for design is remarkable, almost as if she understood our lifestyle and needs before we did. She was sensitive to working within our budget while at the same time providing us with creative options that would enhance our living space.

We loved the concierge experience that Jennifer provided and would happily recommend her to family and friends who are looking for true design guidance, not just the purchase...

Designer Maria greeted me when I entered Ethan Allen the first time. She carefully listened to what I thought I was looking for in the way of furniture for a combination office/den. She asked relevant and detailed questions that could help her to visualize the size and shape of the room. I also happened to have a few photos on my phone that I showed her. She quickly "sized up" the specifics and was able to rule out a large piece, such as a curved sofa (which is what I thought I had wanted). She escorted me to view and try out a few different styles and sizes of chairs. By appointment a few days later, she stopped at my condo, met with my husband and me, and looked over the room, all the while taking measurements, and commenting on the positioning of a potential set of 2 chair and ottoman arrangement. When my husband and I returned to the store, Maria assisted us with our final choice of chair, style and size of ottoman, and complementary upholstery for the items. While my husband and I were sampling a few chairs, Maria politely stepped away and let us take our time. She was respectful, knowledgable, and personable throughout the entire process. I am so happy to have been able to...

After a move to a larger space, I was fortunate to meet Jennifer Nippert, a talented designer at Ethan Allen. From our first meeting, I knew she was someone who would listen and help me determine which furniture pieces would be right for me. Jennifer visited my empty apartment and then presented me with a floor plan. We discussed different options and looked around the showroom to find the pieces that I liked the most. Jennifer then did an exhaustive search to show me choices for the right combination of material to achieve the feeling I was looking for--a traditional and cozy space with the right balance of sofa, chairs, ottoman, etc. Jennifer helped winnow down my choices, an insurmountable task if I had to do it alone. I was even able to seamlessly incorporate the few good pieces I already had. I know I would have ordered a too-small sofa for my space if I had been left on my own. There were so many decisions about style, size, material, and harmony and I could not have made them successfully without Jennifer. Jennifer also measured out the right size rugs I needed for the three empty rooms. Each rug is distinctive and looks one-of-a-kind. Thank you, Jennifer. I am in awe of...