Kura Revolving Sushi Bar — Restaurant in Niles Township

If you want a singularly infuriating and disappointing dining experience then by all means, this is the place for you. From the mediocre food to the asinine "check-in" process, this was a miss. The gory details are listed below, but the tl;dr version is that this place is a waste of your money and an even bigger waste of your time.

1.) If you're a two-top looking for a fun date night, be warned: They will not seat you at a table facing one another, but will instead seat you at a bar-type area that faces the conveyor belt where you are elbow-to-elbow with strangers. So much for ambience.

2.) If you're unfortunate enough to be seated in this bar area, you'll soon find that the conveyor belt is 95% empty because it winds through the entirety of the restaurant before it gets to you. The few items that made it to us were the leftovers that no one else wanted. And they just kept circling around...and around...and around. I swear we saw the same scallops go by five times before someone took them.

3.) To offset the above disappointment, they offer the opportunity to order items missing from the conveyor belt directly from the kitchen by entering your order into an iPad above your seat. The only problem? You have no way of knowing when this food will arrive. Each dish is sent to you 5-10 minutes apart. So you just sit there.....hungry.....waiting and hoping your food will eventually arrive. And when it does? Disappointment.

4.) The roll selection is mediocre, and the quality is poor. Rubbery octopus, fish with bits of skin still on it, and room-temperature miso soup. Mmm. Delicious....

5.) Sticky bathroom floors. Not much else to say here. Ew.

6.) Despite there being no line and a hostess behind the counter when we arrived, it was seemingly imperative that we enter our names and phone number into a free-standing iPad less than three feet away before we could even be ushered to a Waiting Area. The wait for a table wasn't long, but, then again - what table was there to wait for?

But it wasn't all bad, I guess. The robots that deliver your food are cute (although they blare conversation-endingly loud music) and there was a particularly eager server who refilled my Coke and...

My visit to Kura Sushi, a Japanese sushi chain from Japan, was an absolute letdown. When a restaurant hails directly from the land of sushi, Japan, you expect nothing but the best. Unfortunately, Kura Sushi was a complete failure in living up to the renowned standards of Japanese sushi. The sushi was a major disappointment - the fish lacked any sign of freshness and looked uninviting, while the rice was dry, crumbling at the slightest touch. Ewww....

What’s more disheartening is that Kura Sushi represents Japanese cuisine in the U.S. A Japanese chain like this should be a proud ambassador of their culinary heritage. But the quality of sushi they served was so poor, I believe if a Japanese person saw it, they might actually throw up. It’s not just about not meeting expectations; it’s about disrespecting a revered culinary tradition.

I can’t stress enough how underwhelming and unacceptable my experience at Kura Sushi was. I strongly advise against going there if you’re in search of authentic, quality sushi. There are far better places that honor and capture the essence of true Japanese sushi. Kura Sushi, unfortunately, is an embarrassment to its cultural roots and should seriously reconsider its approach if it wishes to genuinely represent Japanese...

This spot is a tad bit closer than the original one we've been going to but it was nice to check out on opening weekend on a Sunday around 330pm. Definitely sign up for their rewards program and use the wait list. I personally prefer the bar-style seating but this location has more booths. Didn't notice the bar-style seats until later, peeking through the other side. The plates aren't as colorful as other locations so if you're into knowing the color and price-point, you might have to take a closer look at the top surface of the plate itself. There honestly weren't a lot of food items rotating on the belt which was surprising, but it picked up a little toward our late lunch, plus we went with ordering a majority through the pad, which I feel like many people started doing. We ordered Hot Green Tea and as a refill tip, ask your server for a refill (which is free) versus ordering another through the pad and getting charged. Overall, this is a great spot if you want a quick sushi fix, or even quick ramen, miso, gyoza, and other small...