francesca's — Local services in Niles

I've only ever shopped this brand at the Niles location, but I spend too much every time I go here! The clothes are lovely and they actually last, the quality is great. They always have fantastic deals and discounts, so I always walk out with more than I thought I could afford. This is now the only place I buy clothes for my daughter. The management team of Angelina and Gabby have given me the best customer service I've ever had! I had called to ask about an item they believed was out of stock. When they found one later on, they tracked my number down and called me back to ask if I'd like them to...

I've always liked Francesca's, but today I loved it. I give the sales associate Val 👍🏾👍🏾And a 👏🏾 for displaying the best customer service I have ever experienced in a retail store. I promise if Val was not in that store informing me about the store specials and guiding me in the right direction to clothes and jewelry that she felt I would like. I would have never found the perfect dress 👗 for a wedding I am attending. If you are searching for an environment where the employees actually enjoy their job and truly want to help u find what u are looking for please stop by...

Tonight I decided to stop in and browse around with my son and I wish I knew the name of the young lady working tonight bc she was AWESOME! She was very helpful, caring, and attentive. Also with everything going on right now stores have been making me pay for bags and if I pay cash I didn’t get change due to “change shortage” NOT HERE. My items were not only bagged but wrapped neatly ! And I could pay any way with no inconvenience. I will definitely be back...