I'll start my review by mentioning all the positive things about my experience with Beethoven's Veranda and to say I am giving this local business four stars as I know their intentions were all good.
I received a gorgeous flower arrangement for Mother's Day. It was truly one of the most beautiful I've ever gotten (the first picture in this review). Unfortunately, the next day, some of the blooms were already droopy, despite the fact that I added water, etc. I contacted William, the owner of BV and received a very quick response and he immediately offered to replace the arrangement. I received the new flowers on Friday afternoon, six days later (photo #2 on this review), also very beautiful and abundant. Once again, however, by Saturday afternoon the flowers were droopy and today, many of the larger buds you see in the pictures have already withered away. I also added water to this since it arrived, but they're just not lasting. The container for this second arrangement did make adding water a bit difficult, but I don't think that was the problem.
I'm disappointed because even for the short period of time I was able to enjoy these, they really were remarkable. I am not a florist nor do I know much about this art, but I think perhaps these arrangements are better suited for an event, where they only need to last several hours, rather than for home use, where you're hoping for a week's worth of happiness from seeing them look so lovely. And they really were just that.
Finally, I did contact William this morning to tell him what happened to this second flower arrangement, along with photos, and he offered to send another, smaller one, but in fairness, I declined. I've also opted to only add the photos here where the flowers...
Read moreUnfortunately, my experience wasn’t great. The process requires you to prepay without actually seeing what you’ll be getting—just a brief discussion of your preferences and budget. While I was hopeful based on the concept, the final bouquet really missed the mark, especially for the price I paid. I was expecting something more thoughtful and curated. If higher-end flowers were used, it certainly wasn’t obvious, as most of them seemed fairly standard and commonly found in budget bouquets.
A little more transparency around what’s being selected and better communication about what to expect would go a long way. It’s understandable that exact flowers may vary, but clear and candid communication is key to customer satisfaction.
What made the experience even more disappointing was that some flowers in the bouquet were broken—something I only noticed after the recipient unwrapped them to put the flowers in a vase. That’s especially disheartening when sending flowers as a gift, because the recipient deserves better than that.
However, it looks like their potted plants are actually well cared for—I noticed a few lovely arrangements that seemed...
Read moreFUTURE PARTNERS FOR LIFE TO BE, FLOWER ENTHUSIASTS EVERYWHERE, AND ALL PEOPLE WHO CRAVE THE MAJESTIC BEAUTY OF FLORA, LEND ME YOUR EAR!!!! Go immediately to the Beethoven's Veranda website and pack your bags. My wife and I met Mr. Burch at this year's Philadelphia Flower Show and had a long conversation sitting on a bench at the show. He is an utterly fascinating man (with the gift of gab like yours truly) - read the bio on his website. He has a true passion for his trade and has created what is a truly one of a kind business. For your first step, check out the Beethoven's Veranda website, which will blow you away. I won't begin to describe it, just start there and it will be 5,4,3,2,1 BLASTOFF! You get the idea. One of the most beautiful business websites I've ever seen and just take it from there - your adventure will begin.
All creatures drink of joy At nature's breasts. All the Just, all the Evil Follow her trail of roses Kisses she gave us and grapevines, A friend, proven in death. Ecstasy was given to the worm And the cherub stands before God. From the "Ode to Joy Chorus" in Beethoven's Ninth Symphony
Thank you...
Read more