I had the opportunity to work with NYC Factory Inc, and I am beyond impressed with their professionalism, speed, and quality of work. We placed an order for 5,000 units of pants, and they completed the entire run in just one week. They packed them in boxes and sent me the shipment.
That level of efficiency is rare in today’s market, especially for apparel manufacturing at this scale. Their factory team clearly has streamlined production lines and skilled staff who know how to get large-volume orders out on time without compromising quality.
Every unit came out consistent, with clean stitching, accurate sizing, and high-quality finishing. The attention to detail in fabric handling and sewing really stood out. This wasn’t just a rush order; the final product reflected craftsmanship and care. One detail that really sets NYC Factory Inc apart is their end-to-end service. Not only do they manufacture, but they also pack and seal each unit before delivery. This saves time and money on logistics and ensures that products arrive in a retail-ready condition. The packaging was neat, durable, and professional - making it easy to move directly into distribution.
From start to finish, their communication was responsive and transparent. Updates were provided throughout the process, and any small adjustments we needed were handled without issue. NYC Factory Inc has proven themselves to be a reliable, high-capacity partner for apparel production, and I would strongly recommend them to anyone looking for speed, quality, and complete fulfillment services...
Read moreWorking with NYC Factory has unfortunately turned out to be a great disappointment and given the lack of response from NYCF over the past couple months, we felt compelled to share our experience here. What started as a smooth development process quickly unraveled during production - deadlines slipped repeatedly (6-8 weeks became 6 months), and the finished products contained serious mistakes and grading issues (completely different from what was agreed upon in the final agreed upon samples) that rendered the vast majority of the production for the affected styles impossible to salvage. One of the styles (production was prepaid) was never completed at all.
The factory initially admitted to some of these problems and indicated they would work on a resolution. However, since then, communication has ceased. As a result, we’ve been left with substantial financial losses for services paid upfront and never delivered, as well as our business being unable to meet customer demand during the highest point of our season.
I’m writing this review to be transparent about what happened and to help other emerging designers and small brands approach this partner with caution. We had genuinely hoped this could be handled directly, but given the lack of response, we feel compelled to make our experience public. We still hope NYC Factory will step back into the conversation to resolve this in a professional way and avoid the need for further escalation and regain the trust of other...
Read moreWe engaged NYC Factory for an apparel production project and, while the early development process went smoothly, the actual production phase was extremely disappointing. There were severe delays, repeated errors, and quality issues that left a significant portion of our order unusable.
Although the team initially acknowledged these problems and expressed a willingness to work toward a resolution, communication has since stopped and no concrete solution has been offered. This has caused us substantial financial loss during a critical period for our business. Note that a substantial portion of these losses were comprised of production fees paid upfront for units that were never delivered. It also appeared that some of the sizing grading work (and possibly other production work) was being handled offsite, and not at the factory itself, which was concerning if there is an overall lack of oversight of the various constituents across the production cycle.
We are sharing this review to hold NYC Factory accountable and to help other young designers make informed decisions when choosing a production partner. We had hoped to resolve this matter directly and without escalation, but after months of silence we feel we have no choice but to share our experience publicly. We still hope NYC Factory will re-engage constructively to resolve this matter fairly and avoid the need for...
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