Cricket Wireless Authorized Retailer — Local services in North Little Rock

Senica Henry is an outstanding manager. Senica did not sell me one phone but assisted with helping me continuing service with cricket wireless. I purchased 30 phones from cricket wireless university store. Once phones were purchased and commissioned received that particular store stopped all communication in regards to the 7 accounts. Cricket Wireless Customer care wasn’t any help so I seeked assistance from a store near my home. Senica listened and demonstrated excellent managerial skills and took ownership of the situation he didn’t create. Senica went above and beyond to find a resolution to my 7 accounts. Because of this I’m keeping my service with cricket wireless and purchasing the remaining 70 phones from...

The man the worked there the morning of July 20 at 11:00 was on a very religious attack on both my Friend and I over a customer greeting us in Spanish He harped on about our faith and felt he had the right to judge us on who we were and got loud I’m front of other patrons in the store. Numerous times reminding him we were here for service and a purchase of a new phone He refused to give me his managers name. I asked if he could please handle the issue that is at hand His hostel behavior was unwanted and uncalled for. I’m sure it was recorded and needs to...

Previously a Metro customer I decided to locate a cricket store to seek satisfaction, because my coworker convinced me, and search for a new phone. Devin was spectacular 🤩😻. Outstanding customer service, I left Metro crying upset and through the mist of it all Devin kept a level head and talked to me like I'm human. In other words he repeated a few facts to make sure that I understood and reinsured access to my account. Thank you Devin for...