New York Fitness Clubs — Local services in North Londonderry Township

Staff is friendly and it's overall a decent gym. However, the only problem is the AC has been only partially working for over a month, so it's hot in there. It's hardly a difference from the outside temps. There are fans, but they hardly help, unless you're directly in front of them, and depending on what you are doing, a fan might not reach that far. It's difficult to get a good workout in due to the heat, and for some, using another location is not an option. I guess instead of getting someone in ASAP to fix the AC, it's better to have members uncomfortable and suffer in the heat and risk their health working out in those conditions day in and day out, week after week.

The AC has been "fixed", except now there's another issue with the compressor....so it's not really fixed and feels just as stuffy and hot as it did before. It's unfortunate that members have to suffer like this, if they can even tolerate the conditions and heat. It's either pass out or don't use your membership that...

Don’t trust these reviews, they have an incentive of a FREE smoothie for 5 star reviews on Google and Facebook etc. Extremely OLD equipment — the barbells is rubber is falling apart. People don’t clean up after themselves, literally saw a woman half naked with her upper body on a leg press machine and didn’t even bother cleaning up and a staffer looked right at her and didn’t say anything. The staff is RUDE. Especially the one with the old gray pony tail hair. During operating hours, you can rarely find help as there are not by the desk, usually the young girl is working out on shift or flirting with other clients. Don't recommend this gym...

They hit you with excessive charges when cancelling. Lost my credit card and they charged me a fee. Put through cancellation paperwork and a month later was billed. Poor customer service on the phone when calling their billing center in Canada. Stay away. Better gyms are around.

Also they have s 40 day cancel period. Which means they ding you another monthly fee even After you cancel. What a rip off. That additional fee was not explained when the cancellation paperwork was processed. Poor customer service by the gym representative.

Oh and they double charged me in June to the tune of...