Burger King — Restaurant in North Londonderry Township

This Burger King is located in Palmrya Pa. They took my order promptly and my food was ready in a timely manner. The issue I had was I went inside to get food to go. It was on a tray. I had to shout excuse me hey excuse me several times to get anyone's attention. When the shift lead finally came over I said I ordered this to go. She looked at me like I was nuts, didn't say a word, put my food in a bag and walked away. Now is that customer service No! The lighting inside is so yellow and dim it was gross. It was dirty too. I was there around 6:00 pm. I don't think the trash can by the ketchup and draw station was emptied all day or longer because it had a very strong rotten food smell. I would not recommend going inside this place. If this is what in dining area is like I would hate it see the kitchen area. When you pay $12 hr for employees this is what you can expect. The place needs to be clean after all for the public's health. Just saying. You decide if you want...

I was soo excited to finally get a Burger King close to my house finally, it is the only fast food restaurant that we didn't have nearby for 20 years. My excitement was quickly stomped by my various trips to this location. Both times I ordered food from the drive through, and the line was extremely long. That was followed by lackluster food. The employees were definitely not preparing it correctly. On my first trip, I ordered a whopper, rodeo burger, fries, and drink. I couldn't even stomach the whopper due to the puddle of mayo that was left on my byrger...it was disgusting...the bread was completely saturated by it, and mayo poured out of all sides. I even wiped as much mayo as I could off with a napkin, and I still couldn't eat the burger.

My second trip was not any better, this time the burger patties tasted like they were hardly cooked, still raw, slimy...whatever you want to call it. Both meals found their way to...

Hours online state they're open till 12, so I placed an order online. Went to pick it up. Waited at the drive through for 15 minutes and nothing. Only sign up was one stating that they were closed on 9/8, today is 9/7. So I drove to the window and after several more minutes, I got someone's attention. Told them I was here to pick up my order,then was told they were closed. Asked about getting a refund and was again told they were closed. I said no, I want my money back/refund. The girl got an attitude, sighed and then talked to someone. To which I was told I would have to download the app to do that.I said no I'm not downloading anything I want a refund. After some more attitude and sighing she told me that I'd have to contact customer service because they were closed. Beyond piss poor service and the attitude was completely uncalled for.I will never go here again and...