La Femme Couture Dress Shop — Local services in North Olmsted

A brides worst nightmare. I hate to post bad reviews but I wouldn't ever want another bride to go through what I went through. The alterations on my dress were messed up and I was charged to have another seamstress fix my dress. The owner did not take any accountability for the fact that the seamstress altered my dress incorrectly. I had to come in for several fittings, with my dress not being ready or delayed with mistake after mistake. At the end, she was basically holding my dresses hostage until I paid her and her seamstress to fix the mistakes her other employee made - on top of what I had already paid to have the work done. How this situation was handled was unreasonable, unprofessional and quite honestly just disgusting. I was left scrambling and anxious when I had been working with them for months to get this fixed. I fully regret coming here and wish I would've taken my business elsewhere. I was so patient throughout the process. I felt so defeated and the owner had absolutely no accountability and the audacity to demand more money for herself and to pay the other seamstress to fix the mistakes her first one did. Completely unprofessional business and I wouldn't wish this undue...

They don’t even deserve a one star my niece had the worst experience ever on what was supposed to be the best day of her life thanks to my mom. She was able to save the day, but as for the dress as the night kept going, it ripped apart more and more my sister and niece both kept bringing into the owners attention how they did not like how the zipper was and how they felt like it wasn’t secured and she kept telling them it is fine that she uses heavy duty In the picture that you guys will see shows what kind of work she does she doesn’t Care for her clients she only cares for her money and that is really sad because clients put their trust in people like her for very important days like a wedding for example thank God to my mom that she was able to use her skill for something amazing I will never ever forgive this Lady For bringing tears to my nieces eyes on a day where she supposed to be the Happiest do not I repeat do not give this lady any business. She does not deserve it and when my sister went to her to show her what she did, she had no remorse not a single apology that is horrible...

I stumbled upon this dress shop two years ago and it has been a true blessing. I met Sabah and Iman ( I hope I have spelt their names correctly) at their original shop and have followed them to their current shop because I haven’t found any store or anyone like them. They are professional, kind and are extremely knowledgeable. Each time I’ve been to the shop, they have picked my dress for me on the first pull. Every time I walk out of this store, my cup feels full. Sabah became Mama and Iman became a sister by the end of the experience. I will continue to support this business forever. The quality and quantity of gowns is unmatched, the customer service is over the top and the prices are fair. I have shopped for Gala gowns here but I would definitely suggest coming here if you are a bride. Prom dresses, christenings, debutantes, Quinceanera, etc. they have it all! Support this local business & you’ll feel like the Belle...