Northville Stitching Post — Local services in Northville

So after my wife had countless rude and unsatisfactory service after waiting for a week on an order that was told to us would be completed after 3 days, a call to the establishment a man told me that he wpuld have to call me back because he was to bisy to take my call, never received that call.. Was told the next day they lost our order, finally got a call that our order was completed. After being paraded by the owner that we shouldnt have called on our order she told my wife that they only excepted cash or check okay thats fine. She then told my wife that she knew this and that she had bought other items there when in fact she had not. My wife left and told the owner i would pick up the order upon arrival one worker askd she she would talk with me im only assuming to smooth things out as any respectful business owner would want to do. She replied no i talked to his nasty wife! Not the kinda business anyone should...

I should have listened to the numerous reviews. It was suggested by my son's youth flag football team to take his jersey here to get his last name stitched on the back. They had the jersey for 10 days. We were told "Oh yeah, it would be done after the weekend." Heard nothing. Called and they said they would call back the next day and it would be done. Never got a call and when I called numerous times, they didn't answer. My husband went there just now and it wasn't done. The guy he talked to could have cared less, was extremely rude and said he couldn't tell him when it could be done- they had too much other stuff to do. Welcome to the world of EVERYONE- we are all busy. Just be honest about your service! That's all most people ask. Don't waste...

I was told my items would arrive to the store in 10 days and I could try them on before they printed my logo on any of them. Over six weeks I made three unreturned follow up calls to Rebecca, the owner (with people answering the phone), and finally called a fourth time today, stating that if the owner didn't get on the phone with me, I'm taking my business elsewhere. The employee came back reporting the owner said she couldn't find any of the multiple items I chose in stock, and I could purchase my own apparel and bring it in. I told him to let her know I'll never bring anything there. Terrible business operations! Thanks for wasting my time with your lack of a simple phone call. Save yourself a lot of time and headache by not using Northville...