Pet Supplies Plus Oconomowoc — Local services in Oconomowoc

I recently had bought a hamster from the store in Oconomowoc Wisconsin, and I did notice that he did kind of look a little sick before I bought him but you know I have a heart for animals. He was always sleeping in the corner. I noticed couple days after I got him. I started to notice that his testicles started to swell. I ended up taking him to the vet. He had abscesses on both of his testicles and now I might need to take him back to the vet because his testicles are still swollen, my Vet did confirm that this hamster does have what is called orchitis, and he will be living with it for the rest of his life. This store needs to do a better job at taking care of their animals and understanding where they come from, and making sure that the breeders that they get them from our very highly recommended because if you have a breeder that is selling the store, animals with defects and genetic problems, that’s an issue especially if the store sells the animal without checking its health. Also, I’m not sure why pet supply plus also sells hamsters when they barely sell any of the necessary needs that they need such as bedding, bowls, etc. very little in there section for hamsters. 9/11/24 had to euthanize my hamster he was diagnosed with abdominal and testicle cancer DO NOT BUY HAMSTERS FROM HERE THEY HAVE GENTIC PROBLEMS THEY DO NOT COME FROM RESPONSIBLE BREEDERS SUPPORT LOCAL BREEDERS animal world adventures pet store in oconomowoc has an local hamster breeder that’s very educational in what they do and they love...

Called ahead looking for an assassin snail and some clown loaches. The 20 something cashier asked her manager and assured me they had both. She took my name and number and I told her I would be there in about an hour, as I live 45 minutes away. She called me back in 5 minutes and told me they had no assassin snails. I asked if she was positive they had clown loaches, as I was driving 45 to get there. She assured me they had 2. When I got there, I went to look at the aquariums and could not find any clown loaches. The manager came and asked if I needed help. I told her I had talked to someone who assured me they had 2 clown loaches for sale. She went and talked to the 20 something cashier, The manager then walked over and apologized as she didn't specify what kind of Loaches I was looking for. She said they didn't have them. So I drove 40 minutes one way to a store because I was told they had what I needed. But they didn't. Complete waste of time. Completely inept and incapable of answering a phone and checking for a fish. I will never...

Pet Supplies Plus recently won me over with their fantastic selection of pet supplies and, most importantly, their amazing staff. From the moment I walked in, I was greeted with warm smiles and a genuine desire to help me find what I needed for my furry friend. I was blown away by the range of products they had available, from toys to food to grooming supplies. I was able to find everything I needed in one spot. What really stood out to me, though, was the staff's exceptional customer service. They were more than happy to answer all my questions and went above and beyond to make sure I was happy with my purchases. It was clear that they have a genuine love for pets and a passion for what they do. I left Pet Supplies Plus feeling confident in my purchases and grateful for the fantastic experience I had. I highly recommend this store to any pet owner looking for a wide selection of high quality products and unparalleled customer...