GameStop — Local services in Oklahoma City

Colby is a class act, and even if he is the highest paid employee in GS history, he is worthy of a healthy pay increase. I've been in several GameStop's in the past few days to inquire about Nintendo Switch 2 drops. In Penn Square Mall, I was mostly ignored, which was impressive considering employees were watching my every move like I came in to shoplift them blind. Didn't ever get so much as a "Can I help you find something." Just stared at and watched for the duration of the most alienating 5 minutes I have spent in any shop. At Belle Isle, the 2 guys there were kind and mostly helpful, but could not say if there would be any additional consoles available for "first come first served" purchases during the release. So I was underwhelmed at best as I walked into the SW 3rd Street location this afternoon. I asked if there were allocations available for this location, and Colby informed me they were all reserved (no surprise) and without having to ask he informed me that additional consoles would be on hand for "first come, first served" purchases, which is the news I wanted to hear! Also, this location had some MTG Tarkir play boosters, and I haven't seen those on a rack in weeks anywhere, so I absolutely grabbed a couple! Thanks again to Colby (and give that gentleman a healthy raise, already!) for kind and informative service, but more importantly, thanks to him and the store for making me feel welcome from start to finish. I'll be back with half a rack on June 5 for...

Pokemon's Prismatic Evolutions cards just released today. The workers let in another worker about 5-10 mins before opening at 11am. As the doors unlocked and those of us in the line were let into the store the employee they let in was walking out with tons of the new Prismatic Pokemon merch. The line in the store was also in a single line and those up front were going to whichever cashier was available at the time. The worker that had already purchased all he wanted yelled one the way out that they had two cashiers and there could be more than one line. The folks in the back immediately shot over to the other line and purchased product until it was sold out. Others that had been in line for hours got screwed over due to this. Release of this set was handled poorly. It's experiences like this that have led to Gamestops declining customers over the years. I highly suspect that the workers likely made a deal that the one could purchase from their own stock and it will likely be sold at scalped prices online and guessing split among the other employees. The cashiers appeared to be laughing when they told us that the small amount of stock on the counter was all they had left. They also didn't do a 1 or 2 product per person which further led to others being...

I got to this store over an hour early for a new TCG release day. Us customers formed an orderly line. I was 6th in line. The employees saw the line and it's size. I wish they would have told the line how little stock they had so they didn't waste people's time. They didnt care. Even coming out to laugh at the line once. We filed in orderly when the store opened. They opened a second register and let the people in the back of the line file in for this register. The employees had zero respect for the line we created. Whoever got there fastest received the product. I am physically handicapped which is why I got there early enough so I wouldn't have to compete in a race. They then let customers buy multiple items of the very limited stock. It would make sense to limit one item per customer to maximize customer satisfaction . So it worked out that half the people who received stock arrived 5 minutes before openning. The employees did not care and seemed to enjoy dissapointing the most amount of people they could. Thank you for wasting my morning that I could have used going to a store that cares about their...