Went in here to have a battery replaced on my watch. Typical repair which has costed me about 25 dollars. I have had it done here twice before. So I came back expecting the same results. Usually I would hand them my watch, theyd take it to the back. I’d chit chat w the salesman about seiko and other watches they have. Nerd out and talk about watches with someone who also shares the intrest. While my watch got a new battery. However, this time, the short blond hair chubby faced lady acted like I wasn't there until I was the last person there. Despite her just standing there listening to her co-worker talk to another customer. When the blond haired lady did manage to remember she was at work she asked me if she could help me. I told her I needed a battery for my watch. She immediately passed me off to the Spanish lady. The Spanish lady looked at my watch and decided that my watch needed oiled, cleaned, and a battery. Despite me telling her no she insisted that they could not fix my watch without doing the other stuff. Telling me that I had a high end watch and that it had to be serviced properly. It needed a special battery and that I would have to leave the watch with them and they would call me when it was done. I had this particular watch for almost twenty years. So it would take about five minutes, for a professional, to change the battery. Like I said, Ive done this before. Ive done it here, and Ive done it with this watch. To tell me the battery can not be changed without servicing the watch at a cost of 85 dollars is absurd. Thankfully I was able to find a jewelry store that charged me eight dollars for the battery. Said they'd charge me thirty dollars to “service” it. Im glad that woman at huntington “fine jewelers” tried to scam me cause it made me explore other options. Going to the closest place to have my jewelry fixed made me feel comfortable going here. Such a costly mistake on my behalf. Thank you for waking me up spanish lady. I will not be back for the mammoth knife for Christmas. That interaction made me go to the william henry website and...
Read moreI walked in on a Saturday afternoon looking for something simple that I can wear every day in my ears. I can't wear fake jewel because my ears reactive badly and will close up. Ryan greeted me right away. I was honest with him and told him that I was not looking to spend hundreds of dollars on earrings but wanted something that was simple that would go with the necklace my husband got me. Ryan was AWESOME! We started talked and realized we both lived in AZ at one point. He then took me to a section that was for sensitive ears, and I bought two pair for under $100. I wear a pair every day and not a single problem. He even offered and cleaned my ring and necklace for free. Ryan was really the best. I don't buy high dollar jewel because I'm scared of losing a piece or damaging something. Plus, I'm very active. However, when the time comes should I finally allow my husband to buy me something of high quality and more than $100 (yes, I said allow lol) this is the place I have already told him were to go and who to see. They had some of the most beautiful pieces and I look forward to going back soon. Thank Ryan! Sorry if I...
Read moreI recently had the most eye-opening experience at Huntington Fine Jewelers. I had previously been to a larger jeweler, where I was not being cared for-even after providing them my business in the past. From the start of my experience at Huntington Fine Jewelers, the difference was noticeable. The staff were incredibly accommodating to my personal situation, and they ensured that I received what I initially asked for. My situation become more complicated when, after I made an order with them, I made the wrong assumptions on the ring I ordered.. Not only did they help me at the last minute by going out of their way to stop the custom job, but they searched and found a stunning ring, fitting exactly the new profile I was looking for. Not only did they work with me and provide a fantastic deal, but they made the experience that much more memorable. I couldn't be more satisfied with the service and the beautiful ring I ended up with. I highly recommend this business over other jewelers, and the cherry on top was the free honeymoon deal they included on my...
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