Target — Local services in Oklahoma City

I just had the worst experience ever at target. I will never again shop target for myself personally.! I do Instacart (5+ ) years and that is the only reason why I will go in target From now from now on! A customer ordered a ink cartridge $47.99 I go back to electronics to get the ink cartridge and this white guy gonna get the ink cartridge and hold it So I say I need to scan that item to make sure it is correct, He held the barcode so I can scan the item Then I say I need the item so I can go to check out. This is a customer’s order. He said well I’m just gonna take it up to Customer service desk for you I say I’m going to the checkout line to check out not to customer service so he walks off with it. I goes to customer service there’s one white lady there. She’s busy with another man so I have to get in line so I say excuse me ma’am can I have that ink cartridge so I can check out please? She looked at me and say that’s not the way it’s gonna be done. I’ll bring it to you. At the checkout That’s our store policy I said I have went back there got iPods all kind of electronics worth 200$ -$300. This thing cost $47 and you mean to tell me I gotta go over there in line and check out and wait for you to bring me an item to ring up. That was racism at his best never has that happen to me at target never I have shopped all kind of locked up items and never had to wait for it. Never has anyone brought me something to the checkout line. The young white guy and the old white lady both are racist Because no one has never told me that was company...

In the past month I had made a return of baby items that were a gift to me for my son. Upon making the return the associate said she credited the amount onto a "merchandise return card" which can be used just like a gift card. Yesterday I went shopping for some regular grocery items and planned to use the "return card". The associate checking me out said it had a zero balance, there was no credit on the card. I insisted that yes there was, I had just made the return within the month and hadn't been back since. She apologized and called the manager, I explained to him the situation, and told him I know the balance was between $40-$45 and he had another associate look up the card number to verify whether I had already used the credit. They found that there was no balance history on the card, meaning there was never a balance credited to the card! I almost assumed they were going to make this right and credit me $40 to the card, but they did nothing, they said they could look it up if I knew what day and what time of day I made the return. Which is a complete joke, I have two kids 3 and under, and work full time, do you really think I know what day I went to target a month ago to make a return? So I basically gave them back the baby items for free, and all they could say is I'm sorry. Needless to say, I was not a...

I love their drive up EXCEPT that they switch the store location without letting you know (and thus without letting you decide in advance whether you want to complete the purchase), when their inventory turns out to be different/less than what they show online for your selected store. It happened once before that I showed up to pick up my purchase after buying online, and they told me that everything I bought was at a different store. I knew I hadn’t purchased the items at the other store, and I was angry that I’d wasted time driving to my selected store and waiting for them to bring it out, when unbeknownst to me, they’d transferred the order to a different store. This time, I was very careful that every item in my cart reflected that I was purchasing it at my desired store. When they emailed confirmation of the order, it reflected my desired store. But they didn’t have certain items in stock, so they transferred part of my order to a different store. So they need better inventory tracking and they need to stop moving orders to a different store, since a customer may not want to drive to the other store. And a customer may not want to drive to their selected store for a partial order. Perhaps the customer would prefer to buy it from a different retailer, rather than driving to two...