I ordered a jersey online 11/14/22. They are not shipping my order until 12/7/22. My estimated delivery is anywhere from 12/14-12/17. I purchased this for a event on 12/11/22. I have offered to pay more to ship it faster or whatever but they stated they cannot. They are getting the jersey from a outside vendor. You are the team store and have nothing in stock? I have not had this issue with other jerseys and team stores. I wish I could buy this jersey elsewhere because I definitely would. I will not use this team store again! This experience makes me want to quit supporting them and coming to games anymore. Businesses now days are definitely nothing like they use to be. Would have given 0 stars if possible! Such disappointment when you come to games on a regular basis and...
   Read moreHorrible customer service. I tried to return a very expensive jacket my parents got me for my birthday. I had all the receipts, tags still on and they said I had to have the original debit card that made the purchase in order to refund the money. I told them I just drove 2 hrs because we were told that a refund was no problem with receipts and that this was unacceptable and Iâd like to speak to a manager. I watched the cashier walk over to another woman came back and said just like I told you store credit unless you have the card that made the purchase. The manager didnât even have the decency to come speak to me...
   Read moreHORRIBLE customer service from a young lady working there! We stopped by while we were in Orlando and my boys ages 12 and 14 wanted to stop by the Orlando Magic Shop at Amway Center to buy a few things. They were so excited and when we went in this young lady followed my boys around like they were going to steal something. My husband saw her doing this and addressed her and the other employees there. She had the audacity to laugh when he said something to her. Iâm not sure whatâs going on at the shop, but I think there needs to be some type of training to prevent this! Absolutely ruined my...
   Read more