Caldwell Jewelers & Appraisers — Local services in Oro Valley

I actually only went in to see if they could remove stones from A vintage ring I had inherited. They told me if someone else was going to be designing a new piece , then the removal would be done by that Jeweler. I preferred not sending my stones through the mail, as I was only using the gold. However , I understood why they wouldn't remove them. Where the issue came in was when I was basically told my ring was pretty much garbage. The gold is real , but the main stones were junk , and I believe that was the exact word used. It was taken to a back room to allow a specialist of sorts to verify they were junk, and that was that. I left and was floored that the stones were not real and at that, wasn't even told in a nice way. They were curt and rude. Here's the absolute worst part and why I decided to leave this long review , I took it elsewhere , where they actually told me they think they were fake but were not 100% sure if they were , so they sent them to a lab. They are indeed real. If the lady in the back room that checked my ring out for a second wasn't sure, they should of given it back and said they weren't sure. I was told the stones were junk. They are not only not junk , but worth a quite nice amount. I'm beyond...

They were Extremely rude! Spoke to a young lady on the phone. Would not even listen to what I had to say and was constantly interrupting me with her personal opinion when I wanted to get an appraisal on a very high end watch. Would not...

I had my rings soldered here, very friendly, polite, and fast! Had them in less than a week and they...