I rarely take the time to write a review, but when you have an experience as fantastic as I did, I felt it important that I leave a great review for Trinity Diamonds.
I was recently in the market for an engagement ring and I happened to meet Joanne at an event. I had some basic knowledge about diamonds...basically I knew the 4 "C's" were important. Joanne took the time to advise me about purchasing a diamond and also about what to look for in a setting. She explained how there was a lot more to it than just the 4 "C's." After spending more than an hour with her, I decided I wanted to do some more homework -- just to be safe. What I learned was that Joanne provided me with a wealth of great knowledge and advice. She & her staff legitimately helped me to find the perfect engagement ring and then helped me to get an amazing deal!
Joanne stressed how important a GIA rating was for my purchase since other standards are not as strict. After visiting several of the largest jewelers - those with catchy slogans who advertise on tv and radio - I learned exactly what I needed to know. Joanne was selling far superior diamonds and settings for less than half their price! One such company tried to sell me an inferior center stone rated using an inferior standard for literally more than twice what I could have purchased with Joanne - and the diamond at Trinity Diamonds was FAR superior. The large jewelers advertise lifetime warranties...evidently it's because they are selling their stones for more than 2x what they are worth!
After completing my homework, I returned to Trinity Diamonds where I met with Joanne's lovely assistant, who was equally as wonderful to work with. Since I had already done my homework, I ended up buying not only an amazing setting, but a fantastic center stone, a pair of cuff-links, and my own Tungsten wedding band from them. They made me a customer for life!
Every aspect of the transaction was handled with care and Joanne ensured I needn't worry about anything.
A+ ladies! Thanks!
Oh...and not surprisingly, SHE absolutely...
Read moreWe’ve been married for 50 years. We had to replace our original set of white gold rings at 35 years because one of the prongs holding the diamond had gotten thin. After 15 years with the second set of rings, my wife wasn’t wearing them because she hated that the white gold finish had turned yellow on them.
We began calling around to jewelers in the Tucson area and got a great vibe from Trinity Diamonds. When we arrived at the store, we were immediately greeted and offered friendly assistance by Suzette and Kaytlin. After they ascertained our needs, they asked Joanne to come over.
Joanne suggested we could purchase new bands or redo our present settings with a rhodium dip. We then showed her our original 50 year old settings. She told us she just loved them and gave us another option to have those rings repaired and resized.
Joanne asked Martin to come out for his input on how he could do the repair. She showed us how he could restore our original rings and make them like new. We decided to have the original rings repaired. (We would like to add that this option was at a substantial savings over buying a new set of rings).
Joanne then took time to show us how to recognize our diamond for identifying purposes. She also helped us trade in the gold from our replacement settings.
On the day we went to pick up our rings, once again everyone was so helpful and inviting. When they brought our rings to us, we could hardly believe how beautiful and beyond our greatest expectations of how everything had turned out! Martin’s repair work was truly that of a master goldsmith.
We had always loved our original rings and this experience at Trinity Diamonds made for an extra special happy 50th...
Read moreWe had a really great experience with Trinity Diamonds for our engagement ring. My fiance' and I had shopped around at some of the "Big Name" stores but found that the selections were both overpriced and of honestly sub-par quality. Without knowing anything about diamonds really, I could tell that anything within a reasonable price range was garbage from these places.
Enter, Trinity Diamonds. We were greeted with a fresh breeze of professionalism, attention to detail, and genuine passion about jewelry and pleasing us, the customer. Joanne, the owner, took us right in and started off by showing us some of the great selections they had in inventory. We really liked a bunch of the rings, but could not decide on the spot. It was then that Joanne told us about the opportunity to have a custom ring made especially for us. This was never an option with the "Big Name" stores.
The next few days and weeks were really great. Joanna had diamonds shipped straight from New York for us at no charge just so we could see them in person before we picked one. It was amazing! We felt like royalty. Next came the actual designing of the ring. She had her ring designers send us ring designs rendered on a computer that we were able to tweak and modify to our hearts content. We ended up with the perfect ring that is unique to us and we couldn't be happier.
Regarding the price, it was surprising how much the big store mark up their inferior rings and diamonds. We literally got a diamond a few grades higher for less with Joanne, GIA certified and all. It was crazy!
I would absolutely, 100% recommend Trinity Diamonds to anybody who is looking for a great ring. It was really just a...
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