Old Navy — Local services in Oswego Township

I came to this location twice. First time was to exchange out my online order which one item they didn't have at all, and the other item they didnt have the size I needed. That was annoying but what was most annoying is no one greeted me when I walked in. Nor did anyone offer to help me, just watched me keep walking around over and over trying to find what I was trying to exchange. Now the next day when I went back to return the items I was trying to exchange I had to wait about 5 minutes for my turn which wasnt too bad. The issue though was the young lady that helped me, not even one smile from her nor a have a good day. I'm sorry but your in customer service, come on! Needless to say, I hope I dont have to go back into that store and will stick with...

If you have a slim body style this is the place for you!

If you have a normal or fuller body style you must order online because they don’t carry your size in store. I called to inquire as to why they didn’t have these extended sizes for kids and they didn’t have an answer. I guess making growing girls question why they aren’t good enough to shop in store is what they are looking to do. Thanks for making it just a little harder on us parents looking to stop in and try stuff on… We must order 4 different pairs and pray something works and then arrange for return shipment and wait for my refund....

I have shopped at this old navy for years and have had nothing but good experiences...until recently. My last 3 visits here I’ve somehow ended up with the male manager involved in my transactions and he will literally go out of his way to inconvenience you. And while inconvenience you he has a cocky attitude to go along with it. I won’t be stepping foot in this old navy again. I’ll be taking my business elsewhere considering I drove over an hour to get...