Club Pilates — Local services in Owings Mills

Where should I start, if I could give this location zero stars I would, fraudulently charging of cards, NO-ONE, and I mean no one seems to know what or who anyone is when you call in for help. After multiple and exhausting attempts of speaking with about 10 different just as confused ppl, I had to result in paying my bank to issue a stop payments after multiple attempts of me requesting from the owners, one told me she was manger, former desk ..ppl ... just toooo many ppl and its apologize but still trash results after speaking with either untrained, unprofessional or clueless "new Mangers" as they reassure you things would be resolved. And now a phone call from some janky back door collections company contacting , I've informed multiple ppl I don't not have an account, member ship, continue discussing "their policy " just because it's in your policy doesn't make it legal . The desperation to solicit, multiple changes in staff, lack of knowledge about you member ship or services, is draining as a patron but really questionable as a business , it screams bankruptcy. I would advise the owner do some internal screening as the incompetent staff , and fraudulent charges are just a super bad taste for anyone consumer. If you are looking for a member ship/ club this isn't the place......... sad...

I’ve been an unlimited class member of Club Pilates for several months now, and I cannot speak highly enough about the manager of the Owings Mills Club Pilates, Tina!!! From the moment I walked in, I was greeted by her warm, welcoming attitude which made me feel at home immediately. Tina is incredibly professional, attentive, and always available to answer any questions or address any concerns. She is a loving presence who welcomes club members to class by name! She’s a main reason that I keep coming back to the Owings Mills club.

Not only does she keep the studio running smoothly, but their passion for Pilates and dedication to the community is truly evident. I have consistently observed her fostering a positive and encouraging environment for both new and seasoned clients. She treats her staff as valuable team members and they radiate passion and positivity in return. In addition, the studio is always clean and equipment well maintained.

I really appreciate how Tina is proactive in communicating class schedules, special events, and updates, ensuring everyone stays in the loop. It’s rare to find a manager that is so dedicated to both the business and the well-being of its members. Tina is a true gem to the Owings Mills Pilates family. We all love her and are grateful to have her...

I had my first intro class on Sunday with Latosha, which was wonderful! I can see why these classes book up fast! Prior to my intro class, I had already signed up for an 8 pack class because I figured I would love Pilates, and I was right!

The intro class was very informative but not overwhelming and Latosha took her time with us. Afterwards the sales associate went over pricing and Latosha was available for Pilates related questions. I had a few questions for her regarding the different levels and she was very sweet and encouraging with her response.

I had my first reformer flow level 1 class with Vicki yesterday who was also amazing and patient. The cues were easy to follow and I didn’t feel like a fish out of water with it being my first official class. It is a very welcoming environment for all practice levels.

Needless to say, from the GM Tina, to the instructors, to the wonderful ladies at the front desk, the experience is wonderful and very inclusive. I’ve already upgraded to an unlimited membership so I can try more classes and...