Freestyle Graphix — Local services in Oxford

Up until this last communication with FG, I would have given them 5 stars; however, I am very disappointed that I will not be getting my business cards in time for my business trip.

I am an entrepreneur with businesses in multiple states. I am also a gospel artists. So when I solicit the services of someone, I usually give deadlines because my time and the other person's time is valuable.

I communicated with FG Sep. 21st and told them that I needed my order completed and ready for pick up by October 7th. The gentleman that I spoke with told me that it would be no problem, to email over the pictures so they could get the proofs ready for me to approve that following week. I did that. He also said that he would call me back, but never did.

I received a message a voicemail at my place of business on Sep. 22nd regarding the amount of cards that I wanted. I called back, but the person that I was supposed to speak with wasn't available. So I had to leave a message with another young lady and stressed to her the importance of someone calling me back in a timely fashion this time because there is a deadline that needed to be met...no one called me. AGAIN...this is a very important business event.

I received an email on October 4th from FG to see if I still wanted the order and that the proof had been sent but not approved yet on my end. I responded to the email to let them know that I hadn't seen a proof and I wish that someone would have taken the time to contact me way before the 4th! Especially when I had given a hard deadline on September 21st!!!!!!!!!!

I received an apology email this morning October 5th. The contact person stated that she had been out of town all of last week and noticed that my order had not been approved...so there's no one else in FG who could have been on top of her job while she was gone... I have an event that I needed these cards for and was reassured that they would and could be done in time. I do not appreciate how there seemed to be no urgency on their end. As a business owner with business spacing over several different industries: music, medical, beauty. Customers desire you to understand the importance of their need for you and reciprocate that understanding back by matching their energy. I didn't get that over the past two weeks from FG.

Will I continue to recommend them...yes I will; however the lack of urgency for my order is overwelmingly disappointing because I trusted them with this. I could have gone a different route, but I am relational. I do not like the lack-a-dassy communication regarding a pressing deadline. So now I am having to use my plan B. I was wise enough to set in place a plan B once I saw how the communication was going early on. Unfortunately, I am having to modify my original design for same day pick up… not happy.

I love their work and I wish that this would have turned out differently. But this inconvenienced me to the...

Free Style Graphix deserves all the accolades for their outstanding work with Anniston High School's CTE department. Their dedication to crafting top-notch marketing products truly shines through. From start to finish, the team demonstrated professionalism, creativity, and an unparalleled commitment to excellence.

The designs they produced for our CTE department were nothing short of exceptional. They perfectly captured the essence of our program and effectively communicated our message to our target audience. The attention to detail and innovative approach truly set Free Style Graphix apart.

Moreover, the level of collaboration and communication throughout the process was commendable. They listened attentively to our needs and preferences, offering valuable insights and suggestions that elevated the final product even further.

Thanks to Free Style Graphix, our marketing materials have received rave reviews and have significantly enhanced our visibility within the community. We couldn't be more pleased with the results and would highly recommend their services to anyone in need of top-quality graphic design.

Kudos to the entire team at Free Style Graphix for their exceptional work and unwavering dedication. We look forward to continuing our partnership for...

I cannot recommend Freestyle graphics enough. I have recently worked with Freestyle in order to complete giveaways, table covers, work shirts, banners, flyers, and apparel for our company Nimbus. Their customer service sets the bar incredibly high, the product quality is exceptional leaving me amazed each time. Mainly working with Amanda G. seeing her dedication to customer service was more than I ever expected. Regardless, what my request was, she made sure that she followed through to meet each and every need and went above and beyond to find exactly what I was looking for to make our trade-show experience perfect. When picking up merchandise, they were always welcoming every time you walked through the doors. Pricing is fair, transparent, offering great value for your money. Their efficiency defines their service. Nimbus advanced process cooling Highly recommends...