Neilson's Department Store — Local services in Oxford

Do not buy jewelry from here if they tell you it’s real. It’s a scam. I bought a Chanel necklace from here a year and a half ago and made sure to ask if it was real Chanel. The lady helping me said it was real vintage Chanel with real gold with a real gold chain that wasn’t original to the necklace but she assured me that the pendant was real Chanel. I wanted to sell it recently so I took it to a pawn shop. Turns out it’s completely fake. No gold at all and not real Chanel. I paid $150 before tax which is a great deal if it were real but unfortunately it’s not and I can get the same necklace on Aliexpress for $5. I do not think the lady helping me knew that it was fake but what upset me is that I went back and spoke to an older gentleman who seemed to be either the manager or the owner to tell him the situation and he was quite rude even though I came to them very kindly and told me that they have never sold something like this. But I bought my necklace from here. He seemed very defensive right off the bat which gives me the impression that this has happened before. There were multiple other Chanel pieces when I bought mine so others have bought fake jewelry from here at a very high price for fakes. The employees here are very nice but someone in charge is trying to scam people like me who don’t know any better. Do not trust them because they won’t help you afterwards. If anyone else has experienced this, please reach out to me because this was...

Neilson’s store was founded by William Smith Neilson in 1838. He owned it from 1838-1892. The store has a brochure with entire history of owners from pioneer days to present. It is a wonderful history!!!

The employees at the store were very kind and helpful. As soon as I entered I was asked if I needed assistance. They have very nice upscale products BUT I definitely don’t need any clothes. The store smells great and I did try to buy fragrance but they only had it in sticks… or whatever they are called. I was hoping for a candle.

It’s a department store so you have all selections; houseware, children, women, men, jewelry etc. I truly enjoyed the visit because everything was arranged so nicely and the store itself feels very welcoming!!

I was also directed to back of store to see historical photos etc The large photo is the band in 1915, I think and Mr. Neilson’s brother is sitting to left in front of the tree.

I highly recommend visiting this historical department store...

Excellent service. Beautiful store with a huge selection of children’s clothing (both boy and girl), Women’s dresses and shirts, men’s relaxed clothing along with work attire and suits. Wish we had more time to shop.

The staff was all very friendly, and engaged with my 3 year old son who is rambunctious at times and it kept him happy and intrigued. You could tell the employees loved working there, which comes from the top down in approach to consumers. Great job and keep up the solid work. If I wasn’t a Razorback fan, I’d be buying all of the Ole Miss Hotty Toddy stuff, also. Not many stores like this left in the...