ALO — Local services in Palm Beach Gardens

Not sure If the older Caucasian lady with the brown hair and glasses is the manager, but you guys need to change the whole team . I literally started shopping at Alo Because one day I went to Lululemon in the gardens mall and was followed around the whole time so I tried out. Alo And I was greeted by a young man named Kyle and I believe the manager name at the time was Nicole. They were so awesome and so helpful and made me feel so comfortable. I literally bought so many items and that’s what really made me Love Alo trust me, not just the clothes and definitely not the quality but today I will no longer shop at Alo I went to the Gardens mall after doing alo workout at trap house and running the 5K at the new store in city place I wanted to see if they had a pair of shorts for my husband at the gardens mall which I also brought my friend who I introduced her to Alo and after walking out the store, we felt so bad after the slick, rude comments, the lack of engagement, no eye contact following us around I literally asked if They can hold a item that has been sold out everywhere while I run to my car, which would have taken me two minutes and she instantly told me no after I have had people hold items for me at that store. It was just such an awful experience I will never shop. In Alo again and the sad part Im no Bill Gate, but me and my husband is pretty well off in sure I can...

Disgusting old Caucasian lady with glasses profiled me and offered 0 assistance. Idk how you run your business with people leaders but this human needs NOT to be retail. She is NOT friendly to people of color, and if looks could kill, the air would have been taken from me. She did not engage what so ever, never have I felt how I did in an environment. You speak to fast growing brands, with quality product, yet this is what you hire? I’ll stick to Free People Movement because they know...

The girls just stand around talking to each other and do not help, I waited sooo long after asking for help even though that store was empty. Just had to suck it up and wait around for help since I wanted to actually try things on. The City Place store is much better and the service is much better. Won’t be returning to this location. For these prices I at least expect some help since the store is small and most things are...