Lilly Pulitzer — Local services in Palm Beach Gardens

Love Lily but horrible experience in the PGA Florida location today with the gift wrapper in the front of the store and the manager. Holiday spirit ruined by being discriminated and treated unequally to the rest of the people in the store. As the gift wrapper was done packaging our items as a gift we asked why no ribbons were added to the gift boxes. She proceeded to say they ran out and there weren’t any left but large ribbons for lager boxes. As soon as we exit the store and turn around she was seen adding a ribbon to the same sized box we had but for another customer in the store. We confronted her and she continued to say she didn’t know there was anymore small ribbons left but yet remembered when packaging for another customer . The manager was called and it was a shame to find out that she was covering for her employee instead of putting the customer first. The manger proceeded to say she just got the smaller ribbons from the back when we literally had just stepped out of the store. Overall lily pulitzer it would be nice for your employees to be taught to treat everyone equally regardless of how they...

I typically buy Lilly online and rarely go into a store. I decided to pop into the Lilly store while I was in Palm Beach Gardens Mall and I was just amazed by every staff person I interacted with. Well, you know the price is the price because it’s Lilly Pulitzer, and their clothing is iconic. For online shoppers like me, sometimes I forget how nice it is to touch, see and feel clothing in person.

If you do stop in there, while every person is absolutely amazingly helpful, I just like to make sure Janice knows how invaluable she is. She is the stylist and spent a few minutes talking to me and looking at me, and the. brought the most amazing dresses every single one of which I loved, was a perfect fit and just my style. You can tell she loves what she does and I love her back. Make sure to ask for her if you are unsure of trying something new in terms of style.

Pro tip: there is a warm comfortable and inviting lounge for the person who is shopping with you just sit and wait lol. It could be a...

The last 3 times I have visited, I have had poor service. Each time I have politely spoken to management. Apparently nothing changes. Today I was in purchasing $1,000.00 worth of items. I needed duplicates of size large for twin young girls. The employee gave me a sour face and went to the back and returned with 6 packaged dresses. She handed me them while I was holding 5 ladies items on hangers and she walked away. I continued to shop and not one person offered to take my items or set up a dressing room. Spoke to asst. Manager behind reg. And she stated she would speak to her. Not until I stated that was not good enough did she apology and even then was not sincere. Will never shop at the gardens...