Modern Home Design Showroom — Local services in Palm Springs

We started working with Mark Anthony at Modern Home and ordered a Caesar Stone counter top for a kitchen renovation. The bad part was that the installer did a very poor job--twice. The good part is that from the moment we told Mark Anthony and the owner Mark Davis of our displeasure, they were on our side and took responsibility to make it right for us. A second (wonderful) installer was engaged by Modern Home and he and his team delivered to us the product that we had hoped for and that we knew we would get from Modern Home.

I'll tell you the thing that impressed us the most--and largely because Palm Springs is not an easy place to find reliable and responsible resources for home renovations--is the level of courteous, professional, responsible customer service of these two men. Designer Mark Anthony immediately saw that there was a problem with the installation and said it would be made right (even coming to our home on his Sunday day off to inspect it), and owner/designer Mark Davis said the words that meant more than anything when he saw the first results: "I am so sorry you've had to go through this." When was the last time you heard that? I recommend Modern Home Design Showroom and...

I stopped in at Modern Home about a year ago, as I was contemplating some renovations, and was immediately impressed not only with their selection of products covering just about everything you would ever need, but also the staff. I've been working with in-house designer Ron Surgen for the last few months and recently completed two bathroom renovations and a major kitchen/main room renovation that turned out stunning. Except for appliances (although Ron helped me get a good deal on those too), I acquired all my materials through Modern Home - cabinetry, tile, hardware, etc. - and the quality is exceptional (with a good range of price points to suit your budget). And working with Ron has been great. He offers straight-talk design guidance, and whenever I start thinking about a product or color/finish, he can pinpoint something in the store immediately for me to look at. They've also got great partnerships with installers/contractors who do high-quality work. If you're contemplating any home renovations in the Coachella Valley, I strongly recommend you check out Modern Home. You won't need to go...

We bought an 8X10 rug a couple of months ago. It was all different materials woven together. We thought we loved it. When we received it, it looked like a flaw in the carpet in the corner. It may well have been the way it was supposed to look, but we didn't care for it. We called Mark Anthony at the store and told him about it. There was never anything like "that's what it's supposed to look like..." Immediately, he offered to replace it, give us another selection, even a refund. We wanted a replacement. We went back to the store and did just that. The original carpet was the way it was supposed to be, and he showed us what the same replacement would be. We didn't like it, so he let us select another carpet, had it delivered and picked up the other one. NOW THAT'S SERVICE. I recommend Modern Home Design and Mark Anthony without...