Palm Springs Rock Shop — Local services in Palm Springs

Don’t go here, especially if your on vacation in the desert, do not be fooled by this tourist trap of a crystal store.There are way better metaphysical stores literally on the same street that will actually treat you kindly (and might even offer you some help hahaha like wow), crystal fantasy is incredible (like I said literally on the same street) Im a desert local and have been going to all of our crystal shops, which until recently have been very few, all of my life. Randomly one day I saw the rock shop on the Palm Springs strip and went in because it was new. Knowing what they had there from going in the first time,and taking a look around I decided to go back and stock up on some new crystals. My second time visiting this Crystal store was really weird and awkward. I went in July-7th (2021 obviously lol)and there were two people working, a young guy and, a blonde girl. When I walked in they were both kinda sitting on the floor behind the register all weird. I was the one who said hi to them, they weren’t friendly at all but I made the trip there so I continued to walk through the store and look for the crystals I was there for, and they continue their conversation not offering me any help, I started to get a feeling that I was unwelcome, which is so unacceptable and wrong for a place that is preaching metaphysical healing and positive vibes, talk about fake kindness..so I was about to leave when out of nowhere the most adorable little dog walked in and I asked them if it was theirs to make sure it wasn’t someone’s dog who had gotten lost on the strip while they’re on vacation or something. At this point the guy was standing ( while the girl stayed sitting what looked like on the floor or something, like am I in the twilight zone?!) and he told me it was their dog, I was relieved and was saying “oh thank goodness he’s not lost!” and just raved about how adorable he was. The guy kind of said thanks, when I looked at the blonde girl working she just opened her eyes real wide at me like I’m an idiot or something hahaha I felt so dumb, she was so mean and unprofessional she literally didn’t say anything to me the entire time I was there other than an awkward and unwelcoming hi back when I said it to her. I was so uncomfortable and confused, I just said “okay… bye” and left. I will never go back there, I thought it was going to be one of my new favorite Crystal spots because I live so close, but this is a perfect example of “new definitely doesn’t mean better” especially in this case and also a great example of “fake positivity” it’s just rude people selling overprice crystals there . Go to Crystal fantasy just a little further down on the same side of the street or even earths elements which will be even before crystal fantasy. The people that work at those shops are very kind...

I was initially excited to discover Palm Springs Rock Shop until I encountered the staff. I will never spend a dime in that store or step foot in it again!

After about 10 minutes my daughter whispered in my ear please don’t shop here headed out the door. I followed to see what was going on. The woman (pictured below) was yelling at my daughter and her friends who were standing across from the store by the curb. I inquired as to the problem and she verbally assaulted me using profanity, yelling in my face without a mask, insisting it was her “job to make sure they didn’t steal anything.” I was completely taken aback, my daughter and her friends are lovely girls, honor students and have never been in trouble in their lives. I conveyed this to the woman and told her I am a customer they were waiting for me, she insisted they were stealing and stormed back into the store.

It’s noteworthy that the store, which was full of people, was left completely unattended while she stood on the sidewalk making false allegations and verbally assaulting my daughter and her friends. Apparently she was not that concerned about people stealing from the store, only people she profiles.

I have been collecting Crystals for nearly 20 years and it’s a passion I have passed on to my daughter which she shared with her friends. This is the first and only time in all of the years we have been collecting from shops, shows, fairs, dealers, etc… that we have ever had a negative experience...

The Clerk was being very intolerant to my friends and bigoted. She was Verbally abusing and getting fairly aggressive with my friends mother when we reported to her what happened. Two of my friends are People of color. she was giving them dirty looks and disregarding them for whom they are. She then proceeded to tell them to stop crowding the store shelves as they were looking at crystals. Claiming that they were trying to steal. They faithfully walked out of the shop. And one of my friends told her mother what happened. Her mother decided not to tolerate it. And approached the Clerk in a very calm way. The clerk then proceeded to say “It’s my job to make sure they aren’t stealing.” Referring to us four. eventually she yelled at my friends mother and walked off. Her friends mother took a photo of the woman. Bad Service I recommend to NOT shop here if you don’t want to be disrespected. I cannot even ponder most of the things she had said. It’s offensive and assaultive. She acted like it was nothing and shook it off saying “It’s just part of my job.” The woman seemed to have a interest in entitlement and bigotry. Keep in mind that she also wasn’t wearing a mask. When Palm Springs strictly has a policy to be wearing a mask in certain stores. That Store had that policy written on a big sign. The photo of the woman can be seen in the...