DARBINI JEWELRY — Local services in Pasadena

I have wanted a diamond tennis bracelet for many years. I popped into Darbini, am I glad I did! Oscar and his mother were there and assisted me. Oscar gave me world class service and his mom was so delightful. I left without buying anything. No high pressure sales tactics, just good honest service.

I did some more research and 2 months later I decided to go back. I had some rings that I hadn't worn in a few years, so I decided to see what price they would give me to put as a credit towards the bracelet. Adam, Oscar's' son, was professional and also had great customer service! He was extremely fair and honest. I decided to go ahead and make the deal happen. After the credit he gave me for my rings, I had to put only a fraction of what I would have spent.

The bracelet was just a little too small, Oscar said that he would only need to add 3 diamonds to make it the perfect size. After looking through the loop at each stone, I didn't like 3 of the diamonds. Oscar was perfectly ok replacing them. He had to make a mold of the gold setting to add the extra length.

I just picked up my bracelet. I am ecstatic about the way it turned out. The added links looks identical to all the others. The stone were replaced and the additional diamonds are fabulous!

If you need a jeweler for anything, you need to go to Darbini and see Oscar. Like me, you'll be very happy you did. He is now my jeweler! Thanks Oscar and family for...

The owner of Darbini jewelry does not stand behind his merchandise. My husband bought me a diamond bracelet from him 6 years ago. The clasp was defective and the bracelet opened and fell off my wrist. When we requested the clasp be fixed, he damaged one of the links while attempting to repair it, melting the appearance of the white gold surrounding the diamond. And the clasp wasn't actually repaired, he just added a safety clasp. I asked him to repair the damaged link, and he said he would. When I got the bracelet back 2 weeks later it was returned it in exactly the same condition, link still damaged. The clasp is still faulty all these years later. I've almost lost the bracelet many times as it simply falls off. Terrible experience, terrible customer service, and owner denied anything was wrong with damaged link. I'd never shop there again and I suggest you...

Great customer service! I actually came in to get a ring removed when it got stuck and nothing else I tried was working (I know, stupid; I've learned my lesson). They were so wonderfully helpful, kind and patient! If it were gold or silver it would have cut through pretty easily, but it was some sort of other metal that was much harder to cut through (and it was a very thick ring, so that didn't help). But after working at it for a while with various tools, they did cut through it and get it off. It ended up breaking their metal cutter wheel tool, which they refused to let me pay to replace. So the next time I'm looking for jewelry, I'll definitely be coming here (and get something that fits :-P)! What I saw in their cases was beautiful and I know they specialize in custom jewelry. I can tell that they'd be very pleasant to work with, I'd definitely recommend...