HomeGoods — Local services in Peoria

The store was tight and cluttered but my main irritation with this store is their Ridiculous return policy. I had to ask the store manager, “Jennifer Granillo“ to call the HG corporate office to get approval to allow a timely $54.46 refund (with receipt) to a different bank card as I didn’t have the purchase card with me (and I didn’t want a store credit). Ridiculous waste of my time- obviously, corporate agreed to put my refund on my other debit card....why wouldn’t they? They got their merchandise back and I had proof I paid for said merchandise. Why did they have to waste the extra 15 minutes of my day? I spent $500 plus in that store, had a few items that didn’t work, happened to be in town for work (it’s 1.75 hours from where I live) and decided to make the return. I was treated like I was proposing sacrilege by the staff. The terms of credit sales and return posted at the register did not state that my options as a customer are limited to a merchandise credit unless I brought the same debit/credit card with me, as I showed the staff on their signage. This must come up plenty because another customer tried to return something and left after receiving the same hassle they were giving me because she didn’t bring with her the same card she used to purchase. The attitude of the returns clerk and the manager were just unpleasant and it’s obvious Customer service is non-existent at this store. Be warned - try Bergner’s, or...

This place is always fun to visit with a nice selection of kitchen goods, glassware (useable and decorative), lamps, soft goods, pet supplies (mandible and treats), and a gift for anybody on your list including specialty foods and snacks. Sometimes the store is a bit of a mess in a few or several aisles. Most prices are good, a few are great, and some are extremely high. Checkout is usually quick. They take care to carefully wrap fragile items. Reusable bags are available at the checkout. Handicap parking is available but is a walk to the door. Restrooms are clean. If you see an item you like, get it or it...

Yesterday, I visited Homegoods for the very first time!!! Since we just moved, I needed several items. They had everything that I needed! The prices were great!!!! I bought sixteen drinking glasses for $12.99. The eight serving silverware set was also reasonable. Curtains and a rod that extends to 120 inches helped with our living room window! The bathroom needed a toilet paper stand; I found just the right one! Oh, and for the item that I actually wanted. I found a very nice paper towel holder. So thankful for the Mother’s Day gift card to...