All Aboard Candy — Local services in Philadelphia

All Aboard Candy is definitely a visually appealing shop. The displays are colorful, well-organized, and full of unique candies and gift items that make you want to browse for a while. The selection is impressive, from nostalgic treats to more modern sweets, and the store layout is fun and inviting. Unfortunately, my experience with customer service left a lot to be desired.

While I was shopping, I had a question about one of the products. The only staff member in the store at the time was sitting near the counter, deep in conversation with her friends, enjoying ice cream. I waited for a natural pause to ask my question, but it quickly became clear that I would need to interrupt in order to get any help. When she finally notice me standing there, she looked annoyed, set her ice cream down, and answered me in a way that felt rushed and uninterested.

It’s a shame because the store itself has a lot of potential and could easily be a go-to candy stop for locals and tourists alike. With more attentive and welcoming customer service, it would be a much sweeter...

I was diagnosed with celiac a few weeks ago and was hoping I’d be able to still eat my favorite Swedish candies. Some people were over by the bins so I was looking at the packaged candy to see what I could have. I asked the person working if they knew if anything was safe for celiac because it was hard to read the labels on the bagged candy. They said that the owner has celiac and is careful about labeling the GF candies. I asked how often a child will cross contaminate with the scoops and they said they’re very careful to replace the scoops if they see any cross contact.

I was really happy to know that the person working & the owner were knowledgeable. They also label things “vegan” or “contains gelatin.”

I really like the mix of stuff they stock. I’ve been to both locations of bonbon in NYC many times and I think All Aboard Candy has the best options of any Swedish candy store...

Its such a cute shop, great selection but the customer service needs improvement. No greeting, seemed uniterested in questions. The oddest part of the experience was watching the cashier seemingly unselect a store branded bag, which there were two sizes, and put our order in a plain white bag. Strongly feel they desire a certain type of person carrying their bags as we seemed to be the only people given a non store bag when they were available. I had nothing to photograph for my side business/local newsletter. The bulk candy bins are also hard to access as the heights are awkwardly spaced and too high in...