DICK'S Sporting Goods — Local services in Pittsfield

GREAT STAFF. We were just at Dick's in Pittsfield and the staff was so friendly. Our greeting by the clerk was sincere and wanted to know what he could help us with. He helped to find an e-mail advertisement to get a free ammo box if you bought 5 boxes of shells, we left our e-mail home. Other employees that we passed while shopping had a greeting to share and the cashier engaged in a short conversation with a nice...

Well I went in to look at a pepper spray that had different options. When I asked a simple question that they could have helped answer by looking in the display case and used proper customer service, all the girl said was "all we have us what's there" and didnt bother to help me. Since the item was in a display case I couldnt really see the full options. No smiles, no eye contact, no customer service skills whatsoever....

I seemed to have startled 2 male employees around my age when walking by me! The men were focused on their personal conversations & didn't notice me walk in so I think they were worried whether or not I had heard what they were discussing lol but surprisingly the young man working alone in the back was super hard at work moving quickly around & was able to find me exactly what I needed even quicker! Overall it was a...