Pack and Mail Shoppe & Gifts — Local services in Plano

(Updated after response) Thank you for taking time to review the video. Maybe you didn't review it enough. I was never impolite, I have only pointed out the wrongs and shown frustration about wasting my time and mishandling my confidential documents.

I have given 10 documents individually and requested scanning. The assistant has removed the staple pins and combined everything. When i saw my mail with all the documents together, I called and explained that i needed the documents separately. Even after that my request was not full filled. Nobody has to read my mind, they just need to listen to my voice. Also it's a basic knowledge to scan the individual documents separately. On top of that the assistant has taken hard copy printouts of my documents without my permission, when i have only asked for scanning of the documents. They didn't even shred my confidential documents properly. When none of my requests were taken care properly nor professionally why will i pay money?

Are you really asking me to pay an adobe subscription to split the documents when i am already paying you money for scanning my documents? It may not be a big deal to you, but everybody won't be so fortunate to have everything like laptops and subscriptions.

It's funny to hear that i am not welcome to any of your stores? I have written this review, only for this store and you have no right to talk about other stores as you don't represent them.

Worst experience, the staff doesn't know how to do scanning and they mixed up my documents order And caused a lot of mess, ultimately wasting my time. The funny thing is they scanned many different documents into one file and sent it to me. Who in the right mind mixes different unrelated documents into one pdf...

Pack and Mail is the best! Whether you're dropping off packages to mail or needing a unique gift, this store is wonderful. They carry a great selection of essential oils, soaps, healthy natural products, Texas-made items and even healthy dog shampoos and toys..and during the holidays they have even more! They also now sell Garage Harmony...go by and check it out. And as though all their products and services weren't wonderful enough, their friendliness and customer service are great. Larry and Nancy were there to help me when I recently went by...they make you feel like family. You can never go wrong by using Pack and Mail Shoppe & Gifts...they are truly unique...

I had an amazing experience at Pack and Mail today. I was in a massive rush to get my passport renewed and Larry was such a wonderful help to me! Not only did he make sure I got everything to the right people, he made the entire process (filling out forms, other documentation, the photo, etc) so simple. It was a breath of fresh air getting to speak to an actual human being and he knew exactly what to do. Furthermore, I had to ship another package and he got that done quickly and reasonably, as well. Oh, there was no wait when I walked in. Felt like family! ...