Kate Spade Outlet — Local services in Pleasant Prairie

The purse I purchased broke within 6 months of purchasing it. You can't contact customer service through their live chat, email, or phone because they only help online customers. I went to the store to sort it out and was given the option to exchange it for one of three ugly purses or pay to get it repaired myself. What is the point of a warranty if your left with a bag you hate? The person working wasn't helpful and didn't seem to know what was going on. I have been a customer since moving here, but after this experience I will not...

I was there a couple days ago. Great selection of items, store was clean and organized. However, the best part of it was the young lady Madison! She was super helpful, patient with me over the phone and then also during my shopping visit. She had a warm smile, great disposition and just so sweet! You don’t see that very much anymore with customer service employees. I hope she has a raise in the works for the near future! Very happy with my purchases. Thank...

Can I just say I’m in love with my purses and coat from Kate spade!! Being a teacher is hard but I do it in style especially because they give a teacher discount which is a bonus. I also love that if anything happens to my purse it has a year warranty all I had to do was call and come back to the store and exchange. I will always shop here. The staff are amazing and the pajamas are extremely...