ScreenWorks — Local services in Pleasanton

During Christmas time of 2019 My parents purchased a repair screen for my IPhone XR because it was cracked. They thought it was apple authorized after $179 the Sensitivity on my screen was still funky my K button was unresponsive, True Tone was not in effect, Screen would freeze often, and battery had issues with the screen making it decrease in life. After 8 months of having the screen fixed I’ve had enough went to Apple themselves and they told me my Warranty was not in effect because I had a Third-Party Screen inside of my phone which is from here Screen Works. So I urge you to take your phone to Apple I paid $199 without insurance even though I have it because It does not apply if the phone has been “tampered with”. Another thing they mentioned was I would have a hard time returning this phone back for an upgrade as it would not be an Apple screen but a Third Party so I had no choice but to pay Apple $199 to fix a not cracked screen just a cheap one. The quality is honestly noticeable different and my phone is 99% faster than it was no freezing or response issues they had concluded it was the screen repair company I had gone to previously which was very unfortunate so I urge you to go somewhere either Apple Authorized or...

The team at ScreenWorks is truly amazing! I highly recommend them without any hesitation to anyone in need of phone repairs. This is my second time visiting this store. The first time they fixed the back screen of my iPhone 14 Pro Max with a reasonable price and high quality. This time the same phone suddenly stopped working; it wouldn't even stay powered on when connected to the wall charger (battery overheating problem from Apple). Austin and Jimmy at ScreenWorks were incredibly knowledgeable and helpful, ensuring I found the best solution at the most reasonable cost. They guided me through the entire process, from ordering the new battery to diagnosing the issue, backing up my data, transferring it to my personal external drive, and ultimately moving it to my replacement phone.

Austin and Jimmy went above and beyond to provide exceptional service, and I believe their dedication and expertise should be recognized. I hope this review not only helps them get the recognition they deserve but also contributes to the success of this local...

I'm one of those guys that absolutely never writes reviews. I'm usually too busy for this. But in this case I'm going to make an exception. I had an iPad 3 with very damaged screen, bezel, and corners. I saw good reviews here for this shop and it was close enough for me to drive to during my lunch hour. This is not the first time I've have the screen fixed. In fact it's the third time. So I kind of knew what to expect...leave it there for two days, pick it up and spend a good chunk of money. To make a long story short, without prompting or me begging, they said it would be ready in three hours... "Are you kidding me", I almost said. I came back after work and sure enough it was ready. The work was excellent. And the price was fair. I couldn't be happier and I highly recommend SceenWorks to anybody who needs their iPhone or iPad repaired. They probably do androids as well I just wasn't paying attention to say...