Dragon City — Restaurant in Pleasanton

Although the staff was really nice, the food just wasn't up to the level of a 3 star review, so we sadly are giving it 2 stars. Don't know how it's averaging 4 stars with this quality of food, but I guess it's the typical "most residents out here don't really know what good Chinese food is" situation.

Did an online order and delivery option. Long delay from submitting the order to a confirmation email. So long that I emailed the help email address on the website about it. No delivery fee for orders over $25, which is a huge plus. The delivery guy came fast and was very nice. I tipped him the max 20% the website would allow me to tip, because it was a holiday. But he didn't bring plates, napkins or chopsticks that I'd asked for on the order.

Hot and Sour soup was the best of the items we bought. I'd say it was better than Panda Express but not nearly as good as Andy and Yu's. It was just bland. It needed a little more hot or a little more sour or a little more of both. Otherwise, the consistency was on par.

Bland is the best word to describe the food here. We got veggie chow fun and the noodles were mushy and overcooked, as well as the vegetables. We got the food so quickly from the restaurant, there was no excuse for it to be so overcooked. For the first time I can remember (at least 20 years), I put soy sauce on the food due to how bland it was.

Chicken with vegetables was the same. Bland. Chicken dry and overcooked. Veggies also overcooked, missing that wok fried crunch that is expected for Chinese meals.

We had been so excited at the reviews about a place we had never tried. We ended up very disappointed. I would say that if Andy an Yu's is closed and you absolutely need your Chinese food craving handled, you may be satisfied with this place. But for us, this will be our first and last experience.

Owners: You have a very nice staff and I'm sure you have the capability to use higher quality food, spices and proper cooking techniques. Please bring the quality level up...

Our first time dining in this restaurant and what a great experience. To begin, the lunch prices are actually reasonable. For $8.00 - $10.00 you can get an entree dish, your choice of rice, an egg roll or salad, and soup. My wife and I ordered the vegetable spring rolls which came out before the meal (what a novel concept). They were crisp on the outside with flavorful fillings and they were actually hot! The soup they served had a little spice and the small salad had this unique peanut dressing which was fabulous. I ordered the General Tso's Chicken and she ordered the Vegetable Kung Pao with Tofu. Both dishes were hot, full of flavor, and had just the right amount of vegetables and sauce. The staff was very friendly and the restaurant was extremely clean. This is our new favorite Chinese restaurant in Pleasanton, especially...

All in all food was good! Got the fried calamari and fried wontons to start, both of which were over fried. Also got sizzling rice soup, flavor was amazing, but lacked its nakesake...rice, there wasn't much. For the mains we got chicken fried rice and chicken chow mien, lemon chicken, mu shu pork, and honey walnut prawns. The cfr was good but and the chow mien was the big fat noodles and had great flavor! Not much to say for the lemon chicken, the mu shu was really good(but the thin crepe that comes with them was more of a tortilla thickness), now the honey walnut prawns, this is what saved it for me, this dish was amazing i could go back to eat just this and probably will!!! The service here was great and the staff very friendly and eager, will deffinatly...