Time Thai Kitchen Pleasanton — Restaurant in Pleasanton

NEVER going back. I’ve been a customer here for over 2 years now. We dine-in and also order delivery. Today, I made a date to meet up with a friend of mine who I had not seen in over a year and I chose this place because the food is good. I got there exactly 11:35 and the female server working asked me “how many?” I nicely said “2 and I’m sorry, my friend will be here in 5 minutes”. She just looked at me. I was waiting at the table looking at the menu and the same female server who sat me down asked me “are you gonna order anything“ I said “I’ll take a water for now but she’s on her way”- again I apologized (not that I need to apologize for waiting). The gentleman seated at the table right next to me looked at me with lifted eyebrows and said “that’s rude”. The female server came to me AGAIN and said “well you have to get up now because I have a bigger party that needs to sit”. I was flabbergasted and said “I can’t RUSH my friend in traffic, she’s literally down the street en route. Why did you seat me then? If you wanted a bigger party to take the tables you shouldn’t have sat me down. I’m so shocked right now”. She didn’t even apologize for the inconvenience and rude behavior. So basically, she didn’t want me seated for 5 minutes waiting bc it was just a two-top as opposed to a larger group?? As I left, my friend parked and I told her the story. She was shocked bc it really upset me. We went to Don Chepe next door (delicious Mexican food). It was today...

You've got to try Time Thai Kitchen in Pleasanton, a standout spot in the area, especially for their incredible dish, "The Beck". If you're a fan of basil garlic sauce and fried chicken, this is a must-have – and definitely add an egg!

Their green curry is another excellent choice. The chicken is perfectly cut into bite-sized pieces, and the vegetables are cooked just right. You can customize the spice level to your liking; we opted for mild.

Don't miss the Fried Tofu, served with a delightful sweet and sour dipping sauce. They had the right ASMR crispy.

And for dessert, the Mango Sticky Rice is a must-order. While it might not be the absolute best I've ever had, it's still quite good, though I do wish the mango pieces were a bit larger.

Parking is usually a breeze. They have a small lot in the back, but if it's full, you can easily find street parking.

Prices are reasonable overall, but "The Beck" can be a bit pricier, especially if you add that egg.

They've also recently remodeled and expanded their dining area, easily doubling or tripling its size, so there's plenty of space now.

Seriously, if you're in the area, swing by Thai Time Kitchen. You...

We have eaten at this restaurant consistently since they opened and recently it has gone down hill. The quality of service particularly really has dropped. Tonight we had to help ourselves to the carry out containers because we had waited so long we just wanted to get out. It was so incredibly noisy we could not hear each other speak and just wanted to leave after needing to have a dish remade that tasted smokey and burnt. We had two dishes the pad see ew and pineapple fried rice that both came out this way. We could manage to still eat the pineapple fried rice, but the pad see ew was not edible. When we are finally able to get a server to the table they don't provide a receipt or bill just an iPad where they happened to sneak in a 20% tip because we are a party of 5. We have two young children and a toddler who just turned one who was outside walking around the entire time. To charge a family a mandatory 20% tip when delivering subpar service and dining experience is not acceptable. We will give them another chance as we remember how good it once was but we will definitely be sticking...